Job Description

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

A Certified Great Place to Work®

Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning—it’s not “just a job”
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

The Compensation & Job Analyst provides client support, project management and program execution and administration with a primary focus on the Compensation and Job Structure functional areas.

Principal Duties and Responsibilities (*Essential Duties)

• Evaluate positions across the organization by developing, reviewing, and maintaining accurate and compliant position descriptions. Partner with leaders to create new descriptions and/or revise exiting descriptions to reflect restructures or other organizational needs.*
• Assess organizational structural changes to gauge their impacts on positions’ market price, exempt status, level, and internal relativities.*
• Participate in compensation surveys and utilize survey results to inform compensation decision-making. Provide data-driven pay recommendations based on market data and internal pay equity.*
• Ensure compliance with Federal, State and other regulations. Research and resolve compensation-related issues and provide guidance regarding the application and interpretation of compensation policies.*
• Partner with the HR, Payroll, HRIS, and Finance teams to support accurate compensation administration and to maintain compensation data integrity. Update the custom report that colleagues use for ad-hoc and quick analyses. Analyze the report and use its output to error-check the HRIS. Identify and correct data discrepancies to improve HRIS data quality and accuracy.*
• Responsible for administering USO’s Special Pays, including for making revisions and updates. Communicate Special Pays policies and adjudicate Special Pays application issues.*
• Prepare compensation-related communications, presentations, and supporting materials to assist in educating colleagues on compensation related topics*
• Maintain and enhance organization-wide compensation resources and tools, including position description library and the content on the HR Team’s SharePoint site. Ensure that the data is accurate and tools are user-friendly.*
• Participate in and/or lead compensation-related and broader HR initiatives, including annual merit exercises, process improvements, systems implementations, audits, or other initiatives.*
• Support other HR functional areas, including benefits, HRIS, recruitment, employee relations, and organizational development in support of broader Human Resources objectives.*
• Perform other duties as assigned.

Job Specifications

• Bachelor’s Degree in HR or related field. Master’s and/or professional certifications (e.g., CCP or GRP) a plus.
• 5 years of experience in a small or mid-sized HR department, including 3 years in a compensation/job analysis role. Relevant experience in a military, not-for-profit, multicultural and/or global organization preferred.
• Knowledge of Federal and State regulations concerning wage and salary laws.
• Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Ability to manage and influence external vendor relationships.
• Proficiency using computers and electronics equipment. Expert knowledge of Microsoft Excel. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and human resource management systems. Familiarity with UKG preferred.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
• Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
• Ability to achieve desired results while working collaboratively in a team environment.
• Ability to perform basic business/accounting functions, including project management and budget reconciliation.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Must be a strong advocate of the USO’s mission.

Details

• This position is located in Arlington, VA. Preference will be given to local candidates within commuting distance to the location.
• Resume and cover letter are required for full consideration.
• Background check – education, criminal and driving required.
• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees:

• The organization truly cares about the people who work here.
• There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
• Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
• The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
• The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

Apply today. Join the mission. Join Team USO.