Job Description

We’re looking for an experienced Compensation and Benefits Manager to lead the development and management of competitive, compliant, and employee-focused compensation and benefits programs. This role will partner closely with department leaders, provide data-driven insights to support strategic decisions, and lead a team in delivering effective benefits solutions.

The ideal candidate brings strong expertise in compensation and benefits, HR systems, compliance, and people management, along with excellent communication and problem-solving skills.

What you will do:

• Recommend benefits programs to management by studying employee requirements, trends, and developments in benefits offered by other organizations.
• Support management’s decision-making process by analyzing benefit options and predicting future costs.
• Identify benefit options by studying programs and obtaining advice from consultants.
• Ensure compliance with federal, state, and local legal requirements by studying existing laws and regulations and updates to legal requirements.
• Inform employees of benefit usage by preparing and distributing benefit reports.
• Manage benefits staff by coaching, counseling, and mentoring employees.
• Resolve employee questions and problems by interpreting benefit policies and procedures.
• Prepare special reports by collecting, analyzing, and summarizing information and trends.
• Contribute to team effort by accomplishing results as directed.
• Lead special projects and perform ad hoc tasks as required.

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Requirements

We're looking for individuals with:

• 6-8 years of experience in Compensation & Benefits, with 2-3 years in a people manager capacity.
• Proficiency in HR systems.
• Extensive knowledge of compensation and benefits packages, policies, and legislation.
• Experience in MS Office.
• Excellent conflict resolution skills.
• Strong communication, interpersonal, and management skills.