Alta Resources is Hiring!
This position will support the US Human Resources department specifically in the areas of compensation and benefits with additional support to other areas of US HR as needed. Under the direction of the Compensation and Benefits Supervisor & Manager or General Counsel & CCO, this individual will assist with compensation & benefit program administrative tasks, monthly reporting, invoice preparation, leaves of absence tracking and communication, and other tasks of the US Employee Relations team upon request.
POSITION RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned. Maintains confidentiality of all information handled
Assist in the administration of all compensation & benefit programs in the US including health insurance, dental insurance, flexible spending, life insurance, retirement plan, leaves of absence, etc.
HRIS HR Task Administration
Reports and Others
Perform other tasks relevant to the role.
MINIMUM COMPETENCY REQUIREMENTS
Education: Bachelor’s Degree required, preferably in Psychology, Human Resources or other business-related degree.
Work Experience: At least two years of Human Resources experience required, preferably in shared services setting or offshore bases industry, at least 1-year experience administering US benefits preferred.
Skills: Excellent written and verbal communication skills
ADDITIONAL SKILLS
Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX
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Alta Resources has always worked to be something different. Something better. As a BPO, our focus has always been the entire customer experience, not just answering the phones. We’re a privately-held company specializing in building relationships, both with our employees, our clients and our client’s customers. We represent some of the world’s most recognizable brands across various industries, including CPG, healthcare & insurance, automotive, platform economies and retail. Our clients trust us to connect and reconnect with their customers across every touch point, online and offline.
Everything we do is integrated to create a total, seamless brand experience. From the moment a customer visits a website to securely submitting a payment to receiving a package to contacting customer service, Alta Resources fuels every essential interaction on the front lines and behind the scenes. We’re a balanced mix of best people, proven processes and innovative technology.
With our service lines — care, sales, e-commerce, back-office services and fulfillment — working in tandem, clients can grow sales, save costs and consolidate their core business processes through a single, trusted partner. In turn, not only do we create consistent customer experiences on behalf of our clients, but we also make those experiences better so that customers are happy.
While our success has been documented, you may never know our name behind the brands you use daily; we’re OK with that. The secret to helping those brands reach and resonate with consumers is our transparency, meaning teams dedicate themselves to specific clients — and only those clients.
With headquarters and a fulfillment facility in Neenah, Wisconsin, Alta Resources has additional operations in Brea, California, Fort Myers, Florida, Pasig City (Metro Manila) Philippines, Belize City, Belize and Mexico City, Mexico.
To learn more, visit AltaResources.com.
