Job Description

The role is part of the core Total Rewards team and involves partnering closely with senior leadership across compensation, sales incentives, executive performance management, wellness, and analytics. The incumbent will drive strategic and operational initiatives that enhance reward effectiveness, governance, employee experience, and business alignment across global teams.

Knowledge

Strong understanding of Total Rewards principles including compensation, wellness, incentives, and performance management

Knowledge of sales incentive plan design concepts and governance mechanisms

Understanding of compensation benchmarking, salary structures, market positioning, and annual compensation cycles

Knowledge of executive performance management frameworks and governance practices

Familiarity with employee wellness administration

Understanding of payroll, taxation, and compliance considerations related to rewards programs

Knowledge of HR analytics, dashboards, and data interpretation techniques

Awareness of HR systems, compensation tools, and reporting platforms

Skills

Ability to design and implement sales incentive plans aligned to business objectives

Strong analytical and problem-solving capability with high attention to detail

Stakeholder management skills with the ability to interact confidently with senior business leaders

Data analysis and dashboarding skills using Excel and/or analytics tools

Ability to interpret policies and resolve complex or ambiguous reward scenarios

Strong communication and presentation skills

Project management and coordination capability across multiple stakeholders and timelines

Vendor management and cross-functional collaboration skills

Ability to drive process improvements and employee adoption initiatives

Abilities

Ability to influence senior stakeholders and drive strategic conversations

Ability to manage confidential and sensitive information with discretion

Ability to work in a fast-paced and evolving environment with multiple priorities

Ability to translate data into actionable business insights

Ability to independently manage reward processes with minimal supervision

Ability to balance operational execution with strategic thinking

Ability to collaborate effectively across HR, payroll, finance, taxation, and business teams

Primary Responsibilities

Sales Incentives

Design, implement, and administer sales incentive plans

Interpret incentive policies and resolve scenarios not explicitly covered within existing frameworks

Partner closely with sales leadership and business stakeholders to ensure alignment and effectiveness of plans

Support governance, communication, and process improvement initiatives related to incentives

Wellness

Manage global employee wellness programs including insurance administration

Drive awareness and adoption of existing offerings

Identify, evaluate, and implement new employee wellness programs with focus on employee value

Executive Performance Management

Manage performance management processes and governance for VP & above employee population

Ensure consistency, governance, and timely execution of executive performance cycles

Partner with HR and leadership stakeholders on performance-related discussions and decision-making

Compensation

Support annual compensation processes including salary revisions, benchmarking, and salary range management

Participate in compensation analysis and market benchmarking activities

Support compensation governance and decision support for leadership stakeholders

Analytics

Generate dashboards, reports, and data-driven insights across compensation, benefits, and incentives

Analyze trends and provide actionable recommendations to support strategic decision-making

Ensure data accuracy, reporting efficiency, and meaningful visualization of reward metrics

Competencies

Strategic Thinking

Business Acumen

Stakeholder Management

Analytical Orientation

Attention to Detail

Collaboration & Influencing

Problem Solving

Confidentiality & Integrity

Execution Excellence

Communication & Presentation Skills

MBA HR from business school

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.