Job Description

Joining the team at Residence Inn Washington, DC National Mall offers a unique and rewarding experience. This hotel is not only conveniently located near iconic landmarks like the U.S. Capitol Building, the National Mall, and Smithsonian Museums, but it also embodies a commitment to excellence and guest satisfaction. Employees benefit from a supportive and dynamic work atmosphere, where teamwork and respect are highly valued, fostering a collaborative environment that encourages personal and professional growth.

Additionally, the hotel's proximity to the Federal Center SW Metro makes commuting easy and convenient. Working at Residence Inn Washington, DC means being part of a community that values safety, cleanliness, and exceptional service, making it an ideal place to grow and thrive in the hospitality industry.

Comp Breakfast Attendant l Server

Salary Range: $18.40 -$18.50 per hour

Position Summary

The Complimentary Breakfast Attendant is responsible for taking orders, serving food and beverages, and fulfilling various guest requests. This role ensures a pleasant dining experience by providing attentive, efficient service, promptly addressing guests' needs, and maintaining a clean, organized, and welcoming environment in the breakfast area. Additionally, the attendant may assist with setting up and replenishing the breakfast buffet, ensuring all items are fresh and available for guests.

Essential Functions

• Answer questions about food and drinks, including ingredients, preparation, and accompanying items.
• Greet newly seated guests in a friendly manner.
• Take drink orders at guest greeting, deliver beverages, es and offer appetizers.
• Merchandise menu items, such as appetizers, entrees, and desserts.
• Ring up orders on P.O.S. quickly.
• Follow alcohol-awareness procedures to prevent guest intoxication.
• Attend to guests' needs when delivering food and check back to ensure guest satisfaction.
• Maintain the table by checking drink levels, removing clutter, and providing extra napkins if necessary.
• Total the bill and present the check upon removal of the last plate or upon request.
• Maintain an accurate exchange of currency.
• Keep the station clean.
• Keep the immediate supervisor promptly and fully aware of all problems or unusual matters of significance.

Additional Responsibilities

• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.

Education and Experience

• Previous restaurant experience.

Skills and Abilities

• Ability to stand for long periods of time.
• Ability to lift heavy objects.
• Good oral communication skills.
• Ability to work in a fast-paced environment.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance*, leaves of absence, retirement plans, paid time off, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond.

*minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.