Job Description

Primary Responsibilities and Essential Duties:

• Oversee the daily operations of the Commuter Lounge, including tracking lounge attendance and usage.
• Coordinate facility requests and purchasing needs for the lounge as needed.
• Manage expenditures, maintain inventory, and replenish supplies.
• Supervise, mentor, and develop student workers assigned to the Commuter Lounge.
• Manage student worker schedules and time tracking.
• Evaluate office needs and determine effective methods for completing tasks and meeting departmental goals in a timely manner.
• Monitor and evaluate program effectiveness using assessment and feedback tools
• Assist with the development and implementation of office protocols, procedures, and policies.
• Support the planning, organization, implementation, and participation of campus partner activities and events throughout the year.
• Attend and support most Commuter Life events and meetings.
• Assist with event setup, teardown, logistics, and assessment efforts.
• Assist with recruiting, training, and ongoing development of student workers and student leaders.
• Provide input for annual budgeting related to Commuter Life programming.
• Perform other duties as assigned.

Supervisory Responsibilities:

• May mentor students and student workers.

Software and Programs Used:

• Microsoft Office Suite and Outlook
• GCU Life
• Monday.com and Google Workspace
• Microsoft Teams
• Social Media engines

General Requirements:

• By the start date, the Graduate Assistant must be enrolled in a graduate program at Grand Canyon University, preferably in communications, project management, leadership, business, or a related field.
• Maintain a minimum GPA of 3.0 throughout employment. Newly admitted students may use their admission GPA for eligibility.
• Uphold the University’s Student Code of Conduct.
• Follow all HR employment processes and successfully complete a pre-employment background check.
• Work no more than 29 hours per week in accordance with Graduate Assistant employment guidelines.
• Remain enrolled in a qualifying graduate program throughout employment.
• Resolve any “Incomplete” grades within the required timeframe to maintain eligibility.
• Understand that Graduate Assistants are part-time employees and are not eligible for employee benefits except those required by law.
• Support the University’s Mission, Doctrinal Statement, and Ethical Position Statement.
• Understand that assistantships may be revoked if responsibilities are not fulfilled satisfactorily.

Knowledge, Skills & Abilities:

• Strong organizational and planning skills with attention to detail.
• Professional, dependable, and able to represent the department and university with integrity.
• Ability to work evenings and weekends based on departmental needs.
• Strong interpersonal and communication skills with the ability to collaborate across diverse teams.
• Ability to manage timelines, prioritize tasks, and follow through on assignments.
• Ability to lead, mentor, and support student workers and student leaders.
• Familiarity with project management and social media platforms such as Monday.com, Trello, Instagram, LinkedIn, Hootsuite, YouTube, and TikTok is preferred.

Education and/or Experience:

• Minimum of one year of related work experience required. Equivalent combinations of education and experience may be considered with supervisor approval.
• Previous involvement in student affairs, campus programming, marketing, communications, or creative/media-related work preferred.
• Prior leadership, supervisory, peer mentoring, or student leadership experience preferred.

Work Environment:

• Work is primarily performed in an office setting.
• Some responsibilities occur outside the office during events and campus activities.
• Frequent use of computers, keyboards, and other office technology is required.
• Occasional lifting, carrying, pushing, or moving of furniture and event equipment up to 25–30 pounds may be required during event setup and teardown.
• Frequent communication with students, staff, and guests in person, virtually, and via phone or email is required.
• Occasional driving may be required for event-related responsibilities.

Physical Requirements:

• Sitting: 4-5 hours a day
• Standing: 1-2 hours a day
• Walking: 1-2 hours a day
• Lifting: Occasionally
• Carrying: Occasionally
• Pushing: Occasionally
• Bending: Rarely
• Squatting: Rarely
• Kneeling: Rarely
• Climbing: Rarely
• Reaching: Occasionally
• Grasping: Frequently
• Fine Eye to Hand Coordination: Continuously
• Driving: Rarely