Job Description

Job Title: Community Welfare and Inclusion Officer

Department: Health & Wellbeing

Location: Various locations across Burnley and Pendle

Salary: £25,000 - £27,500 per annum

Contract Type: Fixed-Term until 30th June 2027

Working Pattern: 35 hours per week (Mon – Fri), with flexibility required to work occasional evenings to meet the needs of the role.

Closing Date: Friday, 18th September 2026

About Us:

Burnley FC in the Community (BFCitC) is the award-winning official charity of Burnley Football Club. Driven by our mission to empower, connect and inspire people to thrive, we deliver life-changing programmes and services that make a lasting difference across Burnley, Pendle, Rossendale, Ribble Valley and West Yorkshire.

Through the power of football and the strength of our communities, we support thousands of people of all ages each year to improve their health, wellbeing, education and life opportunities. Our passionate and dedicated team works across a wide range of projects, creating positive change where it is needed most.

We believe Burnley and the surrounding areas are home to exceptional people and vibrant communities. If you're looking for an opportunity to make a real impact while working for an ambitious, values-driven organisation, we'd love to hear from you.

Join our team and be part of something bigger.

Why Join Us?

At Burnley FC in the Community, you'll have the opportunity to make a genuine difference to people's lives every day. You'll join a supportive and ambitious team that is passionate about creating positive change, while benefiting from opportunities for professional development.

About the Role:

To deliver across our busy and diverse Community Welfare and Inclusion department which delivers programmes, projects and sessions across the Burnley, Pendle and East Lancashire area. In this role you will use the influence of sport to deliver positive change in the lives of under-represented or vulnerable groups and individuals within the local community.

Key Responsibilities:

Programme Delivery & Participant Engagement

• To engage, inspire and empower people to reach their full potential.

• To support a number of programmes with their delivery, namely our Veterans Programme, Health and Wellbeing programmes, Targeted Intervention programmes, and our Youth Engagement programmes.

• Work with individuals and/or groups from a range of diverse backgrounds.

• Promote all projects in schools and in community settings across, Burnley, Pendle and East Lancashire to ensure that projects achieve their Key Performance Indictors (KPI’s).

Community Development & Partnership Working

• Generate new ideas as to how the Community Welfare and Inclusion department can be developed further, whilst ensuring high quality of delivery.

• Target areas of greatest need, working with colleagues to identify and respond to the need.

• To build and maintain strong partnerships with local, regional and national organisations to enhance programmes.

• Promote Burnley FC in the Community in community settings across Burnley, Pendle and East Lancashire to ensure a diverse range of participants attend programmes, and the projects achieve their Key Performance Indicators (KPI’s).

Equality, Diversity & Inclusion

• Consider equality, diversity and inclusion in all activities linked to projects with particular focus around female engagement, SEND, and ethnically diverse communities.

• Consider equality, diversity and inclusion in all activities linked to Social Inclusion and programmes with a particular focus engaging with under-represented communities.

Compliance, Safeguarding & Data Management

• Support the department to ensure all activities are correctly monitored with the appropriate risk assessments, safeguarding and health and safety procedures in place.

• To lead on data collection, ensuring Salesforce and other reporting platforms are consistently up to date.

General

• To understand and implement the Charity’s Safeguarding policy, procedures, and best practice guidelines in your role. To use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to a safe environment.

• To be able to work flexible hours where the role of the job requires. You may be required to work the occasional match day which may fall on a weekend or evening.

• To work towards agreed objectives.

• Comply with all Charity policies.

• Promote the Burnley FC in the Community brand and ethos in a professional, strong, and positive manner.

• Work alongside other team members to support in other areas of the organisation as and when required to promote best practice.

• Hold a commitment to equality and diversity in the workplace.

• Willingness to attend training courses to enhance own professional development.

• Always demonstrate the Charity’s values which are: Resilient, Inclusive, Integrity and Passion.

About You:

To be successful within this role, you will have:

• GCSE Mathematics and English at Grade C/Level 4 or above (or equivalent qualification).

• Level 2 qualification in Youth Work, Mentoring, or a related discipline, or a willingness to work towards.

• Experience of coaching, mentoring, or supporting young people and/or adults in a community, education, sport, or youth work setting.

• Experience of working with disadvantaged individuals or under-represented groups, with a passion for improving opportunities and outcomes.

• Experience of applying safeguarding practices and procedures when working with children, young people, and/or adults at risk.

• Prioritises workload effectively to meet deadlines and agreed targets.

• Communicates positively with clarity and understanding, adapting their approach to the audience.

• Builds positive relationships and actively collaborates with colleagues across teams and departments.

• Consistently works cooperatively with others and contributes positively to team objectives.

• Responds positively to change and considers different perspectives when adapting to new situations.

What We Are Looking For:

We're looking for a proactive, enthusiastic, and self-motivated individual who is passionate about making a positive difference within our communities. You will bring a positive, can-do attitude, a strong sense of personal responsibility, and a commitment to delivering high-quality outcomes.

The successful candidate will be reliable, organised, and conscientious, with the ability to work both independently and as part of a team. You will demonstrate resilience when facing challenges, take initiative to solve problems, and remain focused on achieving objectives and meeting performance targets.

Most importantly, we're looking for someone who is committed, supportive, and driven by a genuine desire to help others, embodying the values and ambitions of Burnley FC in the Community.

What We Offer:

• Generous long service holiday scheme

• Free health and wellbeing services

• Death in service benefit

• Subsidised Burnley FC match tickets

• Discounted holiday and activity camps

• Discounted gym membership

• Learning and development opportunities

• Access to additional staff benefits and discounts

Please email HR@burnleyfc.com to request a copy of the full Job Description and Person Specification.

Safeguarding Statement

Burnley FC in the Community is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all employees, workers, and volunteers to share this commitment and uphold our safeguarding responsibilities.

All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, the cost of which will be met by the Charity.

In line with statutory safeguarding guidance, including Keeping Children Safe in Education, an online search may be conducted for shortlisted candidates as part of our due diligence process. This role is exempt from the Rehabilitation of Offenders Act 1974, and any offer of employment will be subject to the receipt of satisfactory references, appropriate safeguarding checks, and an Enhanced DBS disclosure.

Equality, Diversity & Inclusion Statement

Burnley FC in the Community is committed to creating a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and able to reach their full potential.

We are proud to be an equal opportunities employer and welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marital status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation background.

We are committed to ensuring a fair and accessible recruitment process and will provide reasonable adjustments for candidates who require support at any stage of the recruitment process.

Armed Forces Covenant Statement

Burnley FC in the Community proudly supports veterans, reservists, service leavers, and members of the wider Armed Forces community.

We recognise the valuable skills, experiences, and qualities that military personnel bring to the workplace and are committed to promoting employment opportunities for members of the Armed Forces community as part of our ongoing support of the Armed Forces Covenant.

Mental Health Statement

Burnley FC in the Community is committed to promoting positive mental health and wellbeing across the organisation.

We strive to create a supportive and inclusive working environment where employees feel able to seek support, discuss wellbeing openly, and access appropriate resources when needed. We recognise the importance of both physical and mental health and are dedicated to helping our people thrive both personally and professionally.