JOB CATEGORY: CCSS / COMPREHENSIVE COMMUNITY SUPPORT SERVICES / MOBILE BEHAVIORAL HEALTH CRISIS SUPPORT / BEHAVIORAL HEALTH / MOBILE CRISIS RESPONSE TEAM / MCRT
This is a combined position for COMMUNITY SUPPORT WORKER & MOBILE CRISIS RESPONDER.
COMMUNITY SUPPORT WORKER – Under supervision, this position provides Comprehensive Community Support Services (CCSS) for adults with significant behavioral health disorders and their families AND for children or adolescents experiencing Serious Emotional/Neurobiological/Behavioral Disorders and their families, to improve quality of life and maintain the highest possible ability to function independently within the community.
MOBILE CRISIS RESPONDER - This is a non-licensed para-professional position that provides mobile behavioral health crisis support within the area of responsibility of the Mobile Crisis Response Team (MCRT). Responder is assigned an on-call schedule when they must be available 24/7. The mobile crisis responder provides immediate, on-site behavioral health crisis intervention and stabilization services for individuals experiencing mental health, substance use, and emotional distress crises in the community. This role involves responding to emergency calls, de-escalating crisis situations, assessing needs and providing referrals to appropriate services. The responder works in collaboration with licensed therapists, other MCRT team members, first responders and other community service providers to ensure individuals receive the necessary care and support. Employee must reside in the county where Mobile Crisis Response Team services are provided.
REQUIREMENTS
EDUCATION AND/OR EXPERIENCE:
• High school diploma or general education degree (GED) required plus three years of experience working with the target population; or AA degree in a human service field plus two years of experience working with the target population; or a related Bachelor’s degree plus one year relevant experience working with the target population. Related college degrees include Psychology, Sociology, Social Work, Criminal Justice, Family Studies, Special Education and Human Services.
The adult target population is defined as adults with one of the following:
• Severe Mental Illness (SMI);
• Chronic Substance Dependence; or
• Co-occurring disorder (mental illness/substance abuse) and/or dually diagnosed with a primary diagnosis of mental illness; AND
The children’s target population is defined as:
• Children or adolescents at risk of/or experiencing Serious Emotional/Neurobiological/Behavioral Disorders.
• Certification as a Peer or Family Specialist can substitute for one year of related work experience.
• Knowledge of crisis intervention strategies, de-escalation techniques and basic mental health first aid preferred.
• Bilingual (English / Spanish) or (English / Navajo) preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
• Have or be able to obtain First Aid and BLS/CPR certifications within 30 days of hire. Certifications must meet the requirements listed in the document “BLS / CPR / ACLS & First Aid Training Resources” posted on Staurolite. It is your responsibility to keep your certifications current at all times.
SCREENING REQUIREMENTS:
This position requires successful completion of an initial post-offer of employment:
• According to PMS Human Resources Policy 205.006, “Healthcare Personnel Testing & Immunization Requirements,” this position must comply with required testing and immunizations. Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee’s PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.
• Criminal Records Check.
COVERAGE AND ON-CALL REQUIREMENTS:
• Must reside in the county where Mobile Crisis Response Team services are provided.
• Must be in compliance with the HR Policy on a Drug Free Workplace throughout the on-call period.
DRIVING REQUIREMENTS:
$100 EMPLOYEE REFERRAL BONUS
BONUSES
ABOUT PMS
WHY PMS?
EOE/AA/M/F/SO/Vet/Disability
Presbyterian Medical Services (PMS) is the successor to the United Presbyterian Church's Medical Mission work in the Southwest, which began in 1901. In 1969, a New Mexico based 501 (c)(3) nonprofit corporation was formed to ensure continuation of the mission to provide health care services to the underserved communities throughout the Southwest.
All told, we provide services in approximately 100 locations throughout New Mexico. Many of the individuals served by PMS live at or below the federal poverty level. PMS programs are in urban, rural and frontier locations. Some areas have geographical barriers which dramatically impact access to services.
Our primary care services are focused on helping New Mexicans of all ages. Our dental care includes preventive, restorative and some rehabilitative services. Our behavioral health and developmental disability programs enhance lives and enable the pursuit of personal fulfillment. Our integrated service model provides the highest quality of care at every stage of life. Combined with our services for veterans and childhood education, PMS' services strengthen the fabric of our New Mexico communities by offering a strong safety net of care for people of all backgrounds.
PMS is accredited by the Joint Commission, signifying achievement of the highest standard of performance in the industry. Numerous PMS community health centers have achieved recognition from the Joint Commission as Patient-Centered Medical Homes (PCMH). The PCMH is a way of organizing primary care that emphasizes care coordination and communication to transform primary care for maximized health outcomes. We've also received accreditation from the National Association for the Education of Young Children (NAEYC).
