Application Deadline: 10 November 2026
Department: Community Services
Employment Type: Full Time
Location: Umberslade, Selly Oak
Compensation: £25,312.56 / year
Salary: £25,312.56
Hours: 38 hours per week
Weeks: 52 weeks
We reserve the right to close this vacancy early if a high volume of suitable applications is received.
To be part of a team of staff supporting young people with disabilities live as independently as possible in the community and to provide person centred support based on the needs and wishes of each individual client.
Promote the aims and ethos of the QACs Community Services in all aspects of their work
Understand and respect individual client’s right, choices, personal dignity, privacy and aspirations.
To support clients to undertake activities which are a priority to them including leisure, household, developmental, vocational, volunteering, social and health related activities and in all aspects of these maximise clients’ opportunities to be as independent as possible
To provide support to clients to undertake shopping activities including support with money management as agreed
To provide support to plan, prepare and cook meals as agreed
To provide support to undertake activities of daily living within the home including household organisation and chores as agreed
To provide support with managing post, correspondence and bills as required
To provide support to attend appointments including medical / healthcare appointments, benefits related appointments and similar as required
Support clients with identifying, planning and taking part in leisure activities.
Encourage integration and inclusion into the wider social community including by facilitating contact with key individuals in the clients life such as family and friends and supporting clients to develop the skills to independently maintain relationships
To support the client with learning key routes on public transport that they may wish to travel independently
To promote the clients self- esteem and confidence at all times
To provide emotional support and reassurance to the client and to liaise with colleagues as required if there are key concerns about the client’s wellbeing.
Help plan, promote and maintain good care practice and contribute positively to team work through good communication with other community support workers and attend team meetings.
To monitor daily support and achievements via the ‘Care Log’ system on Databridge MIS
Contribute to the implementation of care plans, risk assessments, client reviews, and targets.
Liaise with clients’ families, where appropriate.
Liaise on a regular basis with College personal tutors and other staff where the client is a QAC student.
Maintain effective record systems to a quality standard which complies with internal and external regulations.
Actively partake in professional supervision and attend mandatory training as required
To work under the Director of Community Services on a day to day basis
Become familiar with all policies and procedures, including Health and Safety, Client Complaints procedures, First Aid and Safeguarding.
Perform such other duties commensurate with the status of the post as the Principal shall from time to time decide
The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College.
Please take time to review the job description attached.
Please upload a CV/Resume* with details of your full employment history (since leaving school, including education, employment and voluntary work) including reasons for any gaps in employment. This should also include a statement of the personal qualities and experience you believe are relevant to your suitability for the post and how this meets the job description and person specification requirements. Your CV/Resume* will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.
As part of our commitment to safer recruitment, and in line with updated guidance published in September 2022, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.
Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College's Safeguarding Policies are available here.
Level 2 in English and Maths
To understand the needs of students with disabilities and be able to work with them patiently, flexibly and respectfully
To demonstrate an appreciation of the ways in which the Support Worker can support clients in the activities.
To evidence a positive attitude to equality, diversity and inclusion and work well with others
To understand safeguarding principles and practice and be able to apply them to this role
To display good interpersonal skills with students, staff and external contacts
Good IT skills, including word processing and spreadsheet packages
Excellent written communication skills with a high level of attention to detail
Well organised, reliable and pro-active
To be flexible and able to work across all curriculum areas
Adaptable and flexible
Competent and conscientious with a methodical approach to managing workloads
Demonstrate college values
Car Owner
For further information on person specification please read the job description attached
Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has just gone through an exciting rebrand, dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.
The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.
QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.
Joining our supportive team, you will have the opportunity to:
This list is not exhaustive and may be subject to review and/or change.
Queen Alexandra Charity, Birmingham is a registered charity that runs specialist further education college services, residential services, community services and enterprises. These services benefit adults with learning difficulties, disabilities and those with sight loss.
Queen Alexandra College (QAC) is a national day and residential College for people aged 16-25. The College has been at its current location in Harborne since 1903 and offers an innovative and holistic approach to learning and support for young adults with a diverse range of abilities and needs.
Our curriculum is designed to maximise adult life opportunities, develop independence and work skills. Programmes are delivered from pre-entry to level 3 and are tailored to suit individual needs, interests and ambitions.
Students studying at QAC may wish to consider joining us as a residential student. Part time, full time (term time only) and respite options are available to enable students to develop their independent living and social skills.
Following their time at QAC some students choose to move onto our ‘Independence Plus’ Supported Living programme. Clients on this programme still need support and the aim is to deliver a service that provides clients with the means to live independently/semi independently into the future.
Queen Alexandra Community Services offers a range of services for people with disabilities in the community including a PA/support worker service, social and/or peer groups delivered from our Community Services Hub in Stirchley and leisure activities.
QAC Enterprises Ltd consists of a wide range of businesses that support the work of the Charity including all formats transcription services, Sight Village and Revolution Advantage carbon fibre canes. All profits are paid into the charity and help to enhance the experience for our students and clients.
For more information about our services please call 0121 428 5050 or email info@qac.ac.uk.
