Job Description

Community Support Specialist ERE

Department: Crisis Services

Employment Type: Full Time

Location: Jefferson City - 227 Metro Drive

Compensation: $26.04 - $27.31 / hour

Description

Support Recovery at a Critical Point as a Community Support Specialist – ERE

Join a mission-driven team supporting individuals in crisis through Missouri’s Emergency Room Enhancement (ERE) program. As a Community Support Specialist, you’ll be the connection point between emergency care and long-term recovery, helping individuals stabilize, access services, and re-engage in their communities.

This Is a Great Opportunity for Someone Who:

• Wants to make an immediate, visible difference in the lives of individuals facing mental health and housing crises
• Thrives in fast-paced, hands-on environments where no two days look the same
• Values flexibility, autonomy, and the opportunity to walk alongside someone in their recovery journey

Key Responsibilities

• Assisting individuals in accessing mental health, medical, financial, and housing services
• Providing direct support for essential needs like food, shelter, and clothing during times of crisis
• Coaching and training in independent living skills such as budgeting, transportation, and self-care
• Helping individuals navigate community resources for long-term support and stability
• Following up on appointments and assisting with forms, documentation, and applications
• Providing transportation when needed to support access to care and services

Requirements, Skills, Knowledge and Expertise

• High School/GED required
• Associates or bachelor’s degree in a human service related field preferred

QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

Must qualify for position based on overall CSS requirements in at least one of the options

listed:

o Qualified addiction professional;

o Bachelor’s degree in a human services field from a college or university included in the U.S.

Department of Education’s database of accredited schools at http:/ope.ed.gov/accreditation;

o Any four-year degree or combination of higher education and qualifying experience;

o Four years of qualifying experience; or

o Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health.

• Qualifying experience must include delivery of service to individuals with mental illness,

substance use disorders, or developmental disabilities.

• A valid driver's license and agency established minimum automobile coverage required

You’ll Be A Great Fit for This Role if You:

• Have a heart for crisis response and want to be a stabilizing force for people in need
• Understand the importance of empathy, consistency, and advocacy in service delivery
• Are highly organized and resourceful when navigating systems and community supports
• Feel comfortable working in emergency department settings and community environments
• Believe everyone deserves access to the support they need to recover and thrive

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