Job Description

Posting number: 26-52264-03

Department: Sheriff

Job classification: COMMUNITY SERVICE OFFICER I

Posting type: Open & Promotional

Categories: Transportation, Law Enforcement

Summary

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The Riverside County Sheriff's Office seeks to fill multiple Community Service Officer I positions in Cabazon, Hemet, Moreno Valley and Jurupa Valley. The incumbent performs a wide variety of law enforcement support duties requiring substantial face-to-face public contact; utilizes knowledge of multiple ordinances, regulations and codes; performs independent field patrol duties (e.g., giving citations or interviewing victims of non-violent crimes where a suspect is unknown); receives custody of an arrestee from a sworn officer for transporting purposes, or acts as an evidence custodian receiving, identifying, storing, tracking, and maintaining the security of crucial evidence within the evidence room; performs other related duties as required.

The department is seeking candidates with Law Enforcement experience.

The Community Service Officer I is the entry-level classification in the Community Service Officer series and reports to an appropriate supervisory or manager level position. Incumbents receive on-the-job training in the techniques and procedures essential to the classification's duties as well as complete a department approved field-training program to gain the appropriate knowledge, skills and abilities necessary to independently perform the duties assigned to the Community Service Officer II level.

The Community Service Officer series is distinguished from the Deputy Sheriff series in that the former does not independently respond to in-progress crimes, past situations where there is a suspect or volatile situations.

Incumbents are eligible to promote to the Community Service Officer II after obtaining one year of experience as a Community Service Officer I, successfully completing the Department-approved field-training program, receiving a satisfactory performance evaluation, and meeting any additional qualification requirements stated in the recruiting guidelines. Failure to achieve a satisfactory performance evaluation and meet the requirements to promote to the next level prior to the end of the probationary period will result in incumbents being returned to their former County classification or new hires being probationary released.

Meet the Team!

The law enforcement professionals of the Riverside County Sheriff’s Office, with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California. The Sheriff’s Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.

Examples of duties

• In a training capacity, receive, identify, categorize, preserve, and store evidence appropriately without tainting or contaminating; enter, update and track evidence information into Law Enforcement Evidence Tracking System (LEETS); retrieve evidence for law enforcement personnel, and prosecution and defense attorneys; ensure security and chain of custody of evidence at long-term evidence facility; return evidence or property to public or destroy evidence when appropriate.
• Respond to requests from sworn law enforcement officers to assist in the transport of those arrested or detained, and who have been determined to be non-violent, to a jail, hospital, mental health facility, juvenile hall, or similar identified holding location; perform additional search of, and handcuff arrestee with the assistance of, or in the presence of, a sworn officer.
• Drive marked vehicle to perform home, business and area checks; detect violations of laws, ordinances and regulations; watch for suspicious behaviors, disabled vehicles, hazards, vandalism, or traffic accidents; respond to requests for assistance or information from the public.
• Issue warnings or citations for a wide variety of code, regulation and ordinance violations inclusive of civil and criminal issues; respond to calls concerning runaways, burglaries, thefts, vandalism, and similar crimes where suspects are unknown.
• Interview victims and witnesses; write reports, take photographs, collect and preserve evidence, and dust for and lift fingerprints.
• Assist sworn officers and Community Service Officer II’s with traffic accidents by directing traffic, setting up flares and other support functions; coordinate vehicle towing due to disabled or expired registration; provide traffic control at special events or situations.
• Write or assist in writing reports; document a wide variety of information on activities involving the above- noted duties and enter information into a variety of law enforcement systems; ensure vehicles and work sites are maintained.
• Assist patrol officers with maintenance of patrol vehicles and ensure timely completion of work; receive department vehicle deliveries; log and keep track of vehicle records; perform initial service inspections and assist with maintenance schedules; monitor manufacturer recalls and insurance documentation for vehicles.

Qualifications

Education: Graduation from high school or attainment of a satisfactory score on a G.E.D test.

Experience: One year in a customer service environment, which included considerable time working with the public either over the phone or in person. (One year of qualifying experience in a law enforcement or corrections environment may substitute for the required education and experience.) The department is seeking candidates, preferably those with law enforcement experience.

License: Possession of a valid California Driver's License.

Physical Requirements: Incumbents may frequently be required to lift up to 25 lbs. Must be able to walk, sit and/or stand for extended periods of time. Incumbents may be required to wear a bulletproof vest and occasionally wear a respirator and goggles.

Environmental Conditions: Exposure to computer screens; work may sometimes be in extreme heat (e.g., directing traffic in 100-degree temperature for hours at a time); exposure to hazardous materials may occur, including bodily fluids.

Knowledge of: Rules of evidence including chain of custody; radio communication, MDT, CLETS, LEETS, and other law enforcement computer and communication systems; California Penal and Vehicle Codes, city and county ordinances, regulations, and other law enforcement related rules.

Ability to: Read, understand, interpret, and apply Departmental policies, rules, laws, and ordinances pertaining to law enforcement work; use good judgment and common sense to de-escalate situations and determine when to request assistance from sworn officers; maintain professional, courteous and cooperative behavior in adverse situations; write and speak clearly and concisely.

Supplemental information

For questions regarding this recruitment

Please contact Jessica Chavez at (951) 955-5772 or jechavez@rivco.org. Please allow 1-2 business days for a response to general inquiries.