Job Description

Posting number: 202500117

Department: Police

Job classification: Community Service Officer (CSO)

Posting type: Open

Categories: Community Services

Summary

This is a non-sworn law enforcement position that involves moderately complex and varied work assignments. The Community Service Officer (CSO) will enhance the regular police patrol’s ability to focus on law enforcement responsibilities by performing non-law enforcement tasks formerly performed by sworn officers.

Examples of duties

• Assists officers at crime scenes.
• Directs traffic and perform traffic related services. Assists officers with traffic control, accident scenes, investigation scenes and crowd control at special events.
• Enforces various parking related offenses and issues citations when appropriate.
• Assists the Department quartermaster with purchases, courier runs, and stock of supplies as necessary.
• Conducts vacation house watches.
• Participates in various citizen awareness and crime protection programs.
• Transports persons, delivers documents and transports evidence to crime lab.
• Performs duties as required at police complaint desk.
• Enforces animal control laws and policies.
• Investigates animal control complaints and issue warnings/citations to violators.
• Patrols the City to locate and catch stray animals and pick up live/sick wildlife, as needed.
• Prepares routine reports and maintains complete and thorough records.
• Performs directed patrols as requested.
• Performs related work as required. These additional duties may be representative of tasks typically performed by those in a lesser or more advanced job grade.

This position is part of the City’s Emergency Management Team and, as such, shall be expected to perform all duties that are assigned during an emergency management operation.

Qualifications

• High school diploma or general education degree (GED).
• Two (2) years’ related experience in a position which involves public contact in a law enforcement environment; or
• Equivalent combination of education and experience.
• Certifications, Licenses, and Registrations

o Valid Florida Driver’s License.

Supplemental information

• Knowledge of criminal justice system and associated terminology.
• Knowledge of crime scene processing and evidence handling procedures.
• Knowledge of the signs and symptoms of rabies.
• Ability to read, analyze, and interpret work related documents.
• Ability to respond effectively to the most sensitive inquires or complaints. Ability to communicate effectively both orally an in writing.
• Ability to comprehend and apply principles of mathematical concepts as applied to this position.
• Ability to identify problems and review related information to develop and evaluate options and implement solutions that are in accordance with laws, ordinances, and established principles.
• Ability to follow and interpret instructions furnished in written and oral format.
• Ability to use tools and equipment related to this position.
• Ability to establish and maintain effective, professional working relationships.