Penn State University

Community Safety Workgroup Facilitator (75% FTE - 30 hrs/week)

Penn State University  •  $68k - $130k/yr  •  United States (Hybrid)  •  2 hours ago
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Job Description

APPLICATION INSTRUCTIONS:

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants

This position is funded for 12 months; continuation past 12 months will be based on university need, performance, and/or availability of funding.

This is a/an 75 % full-time equivalency (FTE) job. This position will work 30 hours per week. This position is eligible for benefits associated with any full-time position. The salary grade and range listed in the posting is reflective of a 100% Full-time position. Full-time equivalency job offers may fall outside of the listed range due to the assigned percentage of effort.

POSITION SPECIFICS

The Clearinghouse for Military Family Readiness at Penn State seeks a qualified and experienced candidate for the role of Community Safety Workgroup Facilitator to support constructive dialogue and shared problem‑solving across community safety systems in the City of Pittsburgh.

This position manages a structured, multi‑stakeholder engagement process across two community safety workgroups—Police and Emergency Medical Services (EMS)—and a cross-sector leadership steering committee. The role focuses on facilitation, process design, and the synthesis of workgroup outputs into actionable insights for senior city leadership.

This is a facilitation-centered role requiring the ability to guide complex discussions with neutrality, foster collaboration among diverse stakeholders, and help groups move toward shared understanding and clear outcomes.

The position is 75% FTE (30 hours per week) and is benefits-eligible.

This position will be filled at the Industry Relations Coordinator - Advanced Professional OR Senior Professional level.

Key Responsibilities: Following are the key responsibilities of this position:

Facilitation

  • Plan, schedule, and facilitate regular working sessions for Police and EMS workgroups and periodic meetings of the leadership steering committee.
  • Guide discussions to ensure focus on shared goals, while constructively managing group dynamics and surfacing areas of tension.
  • Build and sustain trust among diverse stakeholders, including front-line employees, civilian staff, union representatives, and community members.
  • Capture, synthesize, and communicate key decisions, areas of agreement, unresolved questions, and next steps.
  • Translate workgroup progress into clear, concise updates for senior city leadership and elevate issues requiring executive guidance.

Process Design and Strategic Support

  • Adapt facilitation strategies in real time to respond to evolving discussions and emerging needs.
  • Identify cross-cutting themes, patterns, risks, and opportunities across workgroups.
  • Contribute to the design and progression of the overall engagement, balancing immediate meeting objectives with long-term outcomes.
  • Collaborate with Clearinghouse researchers and staff to incorporate relevant data, insights, and evidence-based strategies into workgroup deliberations.

Coordination and Communication

  • Coordinate meeting logistics in partnership with City staff.
  • Maintain consistent communication with workgroup members between sessions.
  • Prepare clear written summaries, process notes, and status updates.

Qualifications: The ideal candidate will demonstrate the following:

  • Proven experience facilitating multi-stakeholder processes, preferably in public-sector, public safety, or community engagement settings.
  • Strong interpersonal and observational skills, including the ability to read and respond to group dynamics in real time.
  • Ability to build trust and work effectively with diverse participants and perspectives.
  • Strategic thinking skills, including synthesizing information, identifying emerging issues, and guiding process decisions.
  • Comfort working in environments characterized by ambiguity, complexity, and conflict.
  • Excellent written and verbal communication skills.
  • Familiarity with public safety organizations, municipal government, or labor–management environments is preferred but not required.

Working Arrangement: Working Arrangement: This position requires frequent travel to Pittsburgh. When not traveling, this position may operate remotely. Therefore, applicants must be within a commutable distance from Pittsburgh.

Why This Work Matters: Police and EMS workgroups operate at a critical intersection of institutional culture, public accountability, workforce well-being, and community expectations. This role requires a facilitator who respects that complexity, can earn the trust of multiple constituencies, and is motivated by both high-quality process and meaningful, durable outcomes.

Application Instructions: Please submit a resume and a brief cover letter (no more than two pages) describing a facilitation experience that was particularly challenging. Applicants should explain what made the situation difficult, how they approached it, and what they would do differently in hindsight. Include contact information for three professional references who can speak specifically to your facilitation experience.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

If filled as Industry Relations Coordinator - Senior Professional, this position requires:
Master's
Degree
6+ years of relevant experience; or an equivalent combination of education and experience accepted
Required
Certifications:
None
If
filled as Industry Relations Coordinator - Advanced Professional, this position requires:
Bachelor's
Degree
3+ years of relevant experience; or an equivalent combination of education and experience accepted
Required
Certifications:
None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $68,200.00 - $129,500.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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