Job Description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE SUMMARY:
The role will provide general support to various services in the Community and Family Services setting of a Ministry Unit.

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.
• As directed, support pre-planned program activities for the community (food bank, crafts, sports, games, music, homework stations, Bible-based devotions, community church, meetings, students support, etc.).
• Work in a team setting supporting various tasks and activities.
• Provide general assistance during public relations events and regular campaigns.
• Maintain strict confidentially of all matters pertaining to the program participants.
• Adhere to policies and procedures relating to the programs.
• May chaperon the students as the driver does drop offs and picks ups of the students for various programs.
• May assist with different basic administrative tasks – photocopy activities, greeting visitors, supporting reception, forwarding visitors, etc. as required.
• May keep a log of different activities.
• Assists in the organization, Maintenance:, and general cleanliness of the lessons area.
• Assist with the MU/facility general clean up and set up for different activities.
• Provide general information to visitors.
Performs other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:
Clarification of Information. Conducts Routine Interactions.
Internal: MU’s leadership and staff, donors, volunteers.
External: Funders, Volunteers and the general public

MANAGERIAL/TECHNICAL RESPONSIBILITIES:
Reports directly to the Community Services Manager
Direct reports: none.
• Periodically may act as a team lead - provides supervision and ensures adherence to quality standards for volunteers or temporary staff for special events/activities
• Provide input into hiring, recruiting, job-related training, and supervising volunteers

FINANCIAL AND MATERIAL MANAGEMENT:
• Responsible for minor financial matters regularly; responsibility for wise use of own resources and authorized to spend and disburse small amounts through the use of a corporate charge card.
• Minor material responsibilities.
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

WORKING CONDITIONS:
• Working environment is typically in the corps building in generally agreeable conditions and some outdoor duties.
• Some work over weekends and evenings may be required.
• Ability to lift up to 20 lbs.
• May deal with upset people or challenging behaviours.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Alternative combination of education and Experience may be considered.

Education, Qualifications and Certifications:
• Completion of a formal post-secondary program of two academic years.
• CPR, First Aid and Non-Violent Crisis Training or willingness to complete once hired.

Experience and Knowledge:
• At least three years of previous related experience.
• At least one year of previous experience with broader community engagement (such as events or communications)
• Knowledgeable about Social Media management and advertising
• Experience working with a web-based volunteer database (e.g., VSP)

Skills and Capabilities:
• Demonstrated commitment to ongoing learning and professional development to stay informed about community engagement trends and the organization’s mission and objectives
• Intermediate to advanced proficiency in Microsoft Office suite and editing software
• Excellent oral and written communication skills, including strong conflict-resolution skills
• Proven ability to communicate and work effectively with a diverse population of staff, volunteers, and clients
• Strong administrative, time-management, and organization skills
• Current Driver’s License with driver’s abstract
• Attention to detail, problem solving and analytical skills
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility

• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation:

The target hiring range for this position is $42,042.00 to $52,561.60 with a maximum of $63,063.00.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.