Job Description

Community Recovery Worker - Lancaster Outreach Service

Location: E xpected to travel around Lancaster and Morecambe and the surrounding areas and outside of outreach you will work remotely.

Hours: Part-time 18.5 hours per week (when hours are worked can be flexible but must be agreed with manager)
Contract: Permanent

Salary: £25, 8777.80 - £30,868.31 per annum (pro rata)

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

Main purpose of the role:

• Tosupportthepeopleusingourservicestoachievetheirlifegoals
• To work with individuals to develop practical and emotional life skills to promote independence
• To contribute to the safe and effective day-to-day running of services.
• To work collaboratively as part of a team towards agreed service/contract lengths and in line with organisational values

Additional duties:

Assistpeopleusingourservicesto:

• Manageand improvetheirown physicalandmentalwell-being
• Support the development of independent living skills, including budgeting, community engagement and access to services.
• Encourage choice, control and active participation in decision-making.

Ensurethesaferunningoftheservice:

• Assessthewellbeingandwelfare of peoplewesupportonan ongoingbasis
• Maintain professional boundaries and act in line with the Code of Conduct
• Keepourservicecompliant withlegal regulations
• Maintain accurate, timely and confidential records in line with GDPR and organisational policies

Keywork:

• Overseeyourowncaseloadofkeyclients
• Workwithindividualstodevelopagreed,meaningfulandachievableperson-centered planswithpositiveoutcomesthatmeettheindividual’saspirations
• Promote physical, mental and emotional wellbeing
• Ensurepositiveriskassessmentsarecreatedandimplementedinlinewithourpoliciesandprocedures
• Signpostpeoplewesupport,toother servicesforadditionalsupport

About you:

• Experience of working with vulnerable people or those with complex needs.
• Experience of supporting people towards greater independence.
• Ability to plan, prioritise workload and work under pressure.
• AbletoworkflexiblytomeettheneedsoftheServiceandpeopleusingservices.
• Abilitytocommunicateeffectivelyatalllevels.
• Abilitytorespondcompassionatelytosensitiveandcomplexissues.
• Abletomotivate,supportandadvocateforpeopleusingservices.
• Able towork effectively unsupervised andas part ofateam.
• Abletokeepgoodandaccuraterecords.
• UK driving licence and access to a vehicle for work purposes is essential in this role due to regular travel between various locations.

To view the full job and person specification, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-08-21