Job Description

The Community Partner supports individuals with developmental disabilities in achieving greater independence and well-being while living in the community. Provide direct care and outreach services in a respectful, empowering manner aligned with MHA’s Core Values: Respect, Integrity, and Compassion. All duties must comply with federal, state, and MHA policies, procedures, and applicable regulations.

Pay Rate: $20 an hour

Schedule: Sundays 9am-1pm, flexibility with other 4 hours (8h)

Key Responsibilities

• Communicate with participants in a respectful, enthusiastic way that promotes self-esteem and self-direction.
• Support participants with daily living needs such as hygiene, grooming, meal prep, shopping, and personal care.
• Implement and monitor ISP support strategies and behavioral or crisis plans in collaboration with the treatment team.
• Teach and model independent living skills to promote participant self-sufficiency.
• Assist with and provide transportation for participant needs, including medical appointments and community engagement.
• Attend and support participants at health care appointments as requested; document and communicate relevant updates.
• Respond to medical or psychiatric emergencies promptly and follow reporting protocols.
• Accurately complete required documentation including contact notes, progress notes, schedules, and incident reports.
• Maintain a safe environment by addressing hazards and following MHA safety procedures.
• Report any suspected abuse or neglect to appropriate authorities, including the DPPC.

About Integration & Community Living (ICL)

MHA’s Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts.

With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection.

Requirements

• Valid driver’s license, sufficient automobile insurance, and an acceptable driving record.
• High school diploma or GED required; college degree in human services or related field preferred.
• Minimum six months of experience working with individuals with developmental disabilities or brain injuries preferred.
• Must be at least 21 years old.
• Ability to work independently, manage time effectively, and function as part of a team.
• Strong communication (oral and written), organizational, and computer skills.
• Ability to adapt to changing participant needs and program expectations.
• Demonstrated interpersonal skills, patience, compassion, and dependability.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.