Job Description

Job Summary:

The Community Outreach Support will provide hyperlocal brand awareness in the designated region for Ally Medical ER with the Full Time Community Outreach Coordinator at their respective site. Will provide consistent messaging about our brand and will stay up to date with all evolving policies to translate to our patients. Will be responsible for nurturing relationships with referral and community partners at community events and while field marketing. The Support Team will report to the Head of Brand and Events.

Requirements

Duties/Responsibilities:

• Nurture relationships with referral and community partners as directed by the Full Time Community Outreach Coordinator. These partners include, but are not limited to physician offices, urgent cares, first responders, school districts, recovery centers, and other businesses that would benefit from personalized emergency care services.
• Will work with their site Community Outreach Coordinator or independently tabling and field marketing arranged events.
• Working with the team to assist with CPR classes, career days, school physicals, educational sessions, or other events requiring company representation.
• Meet on a bi-weekly basis with the team to discuss what measures have been effective in your area, and to discuss any collateral needs you may require.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Must be able to keep records of site visits and set a schedule for visits.
• Strong analytical and problem-solving skills.
• This role requires an attention to detail and will require attentive consideration on how to approach each client.

Education and Experience:

• High School Diploma or GED.
• Preferred: Degree in Communications or Marketing adjacent field.
• Experience working in an office, and good understanding of Microsoft Suite and G-Suite.
• Customer services and/or sales experience.

Additional Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 50 pounds at times.
• All employees of Ally are responsible for complying with all privacy and security laws and internal policies and procedures. You will play an active role in protecting the company's sensitive data and ensuring that our patient's information is treated with the utmost care and confidence. You are responsible for reporting any concerns or infractions that you become aware of so that the company may appropriately address them.
• You are responsible for protecting the credentials provided to you to access Company (and customer, where applicable) networks, systems and data.
• You are responsible for maintaining the confidentiality of all Ally and customer data to which you are granted access. Any suspected compromises of Ally proprietary data or customer data must be reported to Management immediately.
• You will adhere to the Company’s Information Security Policy and Procedures and support standard operating procedures to protect Company systems and data.
• You will alert management immediately with any expected system or data compromises and/or system failure impacting the security, confidentiality, availability, and integrity of Ally Medical and customer data.
• You will be required to attend an annual Information Security Awareness Training.