Job Description

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100 physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

Join Our Team!

Esse Health is currently seeking a Community Outreach & Growth Coordinator for our Richmond Heights Internal Medicine office!

Opportunity:

The Community Outreach and Growth Coordinator will grow the patient base and recruit patients through a variety of engagement tactics such as community outreach, relationship building, and education. The Community Outreach and Growth Coordinator will engage prospective patients through community events and one-on-one interactions, ensuring all encounters are compliant and within appropriate guidelines.

• Full-time schedule.
• Eligible for the Esse Health full-time benefits package.
• Reports to the Richmond Heights Internal Medicine Office Manager.

Day-to-Day:

• Represent Esse Health at community events, health fairs, senior centers and local organizations.
• Build and maintain strong relationships with community partners, referral sources, and new and existing patients.
• Assist in the creation and preparation of Esse Health marketing and educational materials, including brochures and flyers, for use at community events and outreach activities.
• Collaborate with office staff and Providers to align outreach efforts with practice goals.
• Assist with patient retention efforts by supporting patient satisfaction and ongoing engagement with the practice.
• Follow up with patients to answer questions.

What you possess:

• Bachelor’s degree (preferred).
• Prior healthcare sales experience required. Experience working with the senior population is preferred.
• Demonstrated understanding of healthcare plans and payors including Medicare Advantage plans.
• Excellent verbal and written communication skills, with the ability to explain complex insurance concepts in plain language.
• Community outreach and relationship building skills, especially with senior populations.
• Sales and persuasion skills with a consultative, patient-centered approach.
• Strong organizational and time management skills; ability to manage multiple leads and multiple outreach activities.
• Professional presentation skills for community events, group meetings and one-on-one interactions.
• Comfortable working independently in the field while collaborating in the office with staff and Providers.
• Problem solving skills.
• The ability to address patient concerns with empathy and professionalism.

What We Offer:

• Competitive compensation. The starting salary will likely be in the $50,000 - $65,000/year range (factors will include relevant candidate experience) plus bonus opportunities
• Benefits the first of the month following your hire date
• Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays
• 401k match + profit sharing
• Tuition reimbursement
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE