Job Description

We are looking for a Community Manager to build and lead our presence across UGC platforms, with a primary focus on Reddit. You will define Surfshark’s strategy for community-led spaces and own the hands-on execution.

If you want to:

• Audit how AI-powered tools like Google AI Overviews, ChatGPT, and Gemini characterize the brand;
• Define goals and set up a strategy for Reddit and other high-authority platforms to shape brand sentiment and organic visibility;
• Dive into Reddit threads, and online communities and actively participate in the conversations;
• Evaluate and implement monitoring and automation tools that make your efforts smarter and impact more measurable.

And you can check off:

• Strong hands-on experience with Reddit (moderation, community building, or brand participation);
• An understanding of how UGC platforms influence brand reputation;
• High-level strategic judgment on when to engage and how to maintain credibility in sensitive spaces;
• Fluent English with the ability to adapt your writing style to platform-specific norms;
• Comfort balancing high-level strategy with daily execution in a fast-paced environment.

Bonus points if you:

• Are familiar with other community and/or authority publishing platforms;
• Have a background in the cybersecurity or technology industry.

Here’s the deal:

• Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
• Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;
• Tools of your choice: choose the technical equipment and tools you need to do your best work;
• Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
• Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
• More days off: additional vacation days depending on your tenure;
• Premium Surfshark accounts: for you, your family, and friends;
• Gross salary: 2500-3300 Eur/month. Although it may vary depending on your skills and experience.