Job Description
πΌ Community Manager
π South Lyon, MI
π° $68,000β$75,000 / year base + performance based bonuses
OVERVIEW
A manufactured housing operator is hiring a Community Manager for a large, 500+ site community in South Lyon, MI. This is closer to running a small business than managing a property: you'll own the P&L, lead the on-site team, work hand-in-hand with the dedicated sales team to keep homes moving, and be the person residents and ownership both count on to keep things running well.
πΌ WHAT YOU'LL DO
- Run your community like it's your own business β own the numbers, lead and coach your on-site team, and set the tone around collaboration, accountability, and follow-through
- Partner closely with the on-site sales team, keeping homes show-ready and clearing whatever's in the way of a sale
- Own your community's occupancy, NOI, and collections numbers β manage budgets and keep a close eye on vendor and staff spending
- Handle rent billing and collections, including legal notices and payment agreements, in line with state law and Fair Housing
- Facilitate the paperwork whenever a resident-owned home changes hands β applications, lease signing, all of it
- Keep curb appeal where it needs to be β manage grounds vendors and walk the mystery-shop checklist
- Flag capital project needs and property risks to your Regional VP, then coordinate vendor logistics and site access once work's approved
- Oversee home readiness β final walkthroughs, punch lists, and clean turnovers so homes are truly ready to sell
- Build resident relationships that actually stick β respond fast, keep ledgers and billing accurate, and close out work orders within 48 hours
π€© WHY YOU MATTER
Hundreds of households are counting on you to run things well in a community this size. Residents who feel looked after stick around, and that's what keeps occupancy, NOI, and the whole community healthy. This isn't a job you can phone in β the numbers follow directly from how well you lead your team and treat the people who live there.
π― WHAT IT TAKES
- 3+ years of leadership experience β from property management, sales, skilled trades, hospitality, the military, or running your own business. Manufactured housing experience is welcome, but not required
- A track record of real results β you can point to numbers you moved, not just duties you held
- Comfortable owning a P&L: NOI, occupancy, collections, and expense management
- A self-starter who takes initiative and solves problems directly rather than waiting to be told
- A real coach β someone who sets goals, gives regular feedback, and gets a small team rowing in the same direction
- Working knowledge of Fair Housing Standards and state landlord-tenant law, or the ability to get there fast
- Comfortable managing vendors β landscaping, capital projects, maintenance β and holding them to a standard
- Strong organizational skills β ledgers, billing, and work orders don't fall through the cracks on your watch
- A genuine care for the resident experience, not just the numbers behind it
π THE PERKS!
- Base salary of $68,000β$75,000/year, plus quarterly bonus potential up to $4,500 (up to $18,000/year) tied to NOI and delinquency performance
- Medical coverage (Aetna PPO or HDHP, with Garner reimbursement and HSA options)
- Dental and vision through Unum
- Employer-paid $25,000 life and AD&D insurance
- 401(k) with a 6% company match
- Generous PTO and paid holidays