Job Description

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently seeking Community Manager candidates for The Junction Apartments located in Memphis, TN.

DESCRIPTION:

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

DUTIES:

• Accountable for all aspects of the day to day operation of assigned property.
• Ensure that all physical aspects of the property are at all times fully functional and maintained.
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Develop yearly operating and capital budget plans.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market ready condition.
• Promote and teach safe work practices and ensure all safety of site and the occupants.
• Perform regular inspections of managed property.
• Bid, negotiate and manage vendor service contracts and one-time projects.
• Train and mentor office staff in an effort to implement sales and marketing materials.
• Provide reports as required.
• Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.

This position requires an ongoing commitment to the following:

• Even-tempered disposition. Ability to work under pressure in a composed, affable and courteous manner. Ability to work well with the public - often idiosyncratic and distinctive personalities and sensitive situations - with a composed and supportive attitude, and to exhibit a positive and gracious demeanor.
• Enthusiastic, hospitable and positive. Ability to sustain an ongoing spirit of positivity in high-pressure and demanding situations. Great level of hospitality and enthusiasm for engaging others about Crosstown.
• Ability to collaborate, give feedback and manage a high volume of correspondence in all forms of communication.
• Ability to seek out supportive solutions to accommodate current and future residents
• Ability to accept and execute a wide range of tasks necessary to complete projects, including simple/basic tasks as well as highly detailed directives, regardless of scale

QUALIFICATIONS:

• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
• Ability to work effectively and lead the community staff in a fast paced, ever changing environment.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook).
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.
• High School diploma or equivalent; some college strongly preferred not required

Salary: $53K - $55K

Benefits:

• Competitive salaries and bonuses
• Medical
• Dental
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development

Background Screening and Drug Test Required

EOE Minorities/Females/Disabled/Veterans