William Douglas Management, Inc.

Community Manager

William Douglas Management, Inc.  •  $28k - $65k/yr  •  Raleigh, NC (Onsite)  •  1 month ago
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Job Description

Job Location: Raleigh, NC Office - Raleigh, NC 27605
Salary Range: $60,000.00 - $65,000.00Growing Association Management Company, in our fast-paced Raleigh location, needs a Community Manager to join our team!
In this role, you will serve as one of the most visible team members, and the ideal candidate should enjoy engaging with people and proactively addressing problems. As a Community Manager, your responsibilities will include working with the HOA Board of Directors for a portfolio of multiple communities. You will act as the Board's daily point of contact with community members, vendors, and contractors.
Responsibilities and Duties (to include but not limited to):
- Regular inspections of common area amenities
- Assisting with rule enforcement
- Coordinating community vendors
- Organizing and running the Board meetings, Annual community meetings, and Board elections
- Occasional evening meetings required, both in-person and virtual

Qualifications:
- Excellent organizational abilities
- Exceptional verbal, written, and interpersonal communication skills
- 1-3 years in the HOA Management field is strongly preferred; however, extensive customer service skills acquired through call-center, restaurant, retail experience or similar field(s) working directly with clients is highly considered
- Ability to read financial statements and prepare budgets
- Ability to adapt to a changing environment and handle multiple priorities
- Knowledge of Microsoft Office, primarily Word, Excel, and Outlook
- Knowledge of CINC is a plus
- Must be able to pass a background and have reliable transportation
- Valid driver's license is required
- Full in-house training to be provided
We offer a comprehensive benefits package which includes health, dental, and vision insurance, disability, health spending account, and life insurance.  Paid vacation/holidays, and 401K.
William Douglas Management, Inc.

About William Douglas Management, Inc.

William Douglas Management is a proactive and homeowner-experience driven firm with forty years of excellence in association management services. We are vigilantly focused on our dual goals of providing excellent association management while increasing the overall property values for our clients.

We offer the type of exceptional attention to detail and responsiveness needed to keep communications flowing with board and association members alike, which is vital to a smoothly operating association. Our superior customer service has always been one of the cornerstones of our success and how we differentiate ourselves from other management firms.

Our outstanding management practices are enhanced by cutting edge technology, processes, and systems. We utilize a state of the art property management software system which improves our team members’ efficiency and ability to promptly service the various needs of the association. This software also allows our client Boards to have unfettered remote access to their association records, allowing Boards to see real time data on our system such as violation letters mailed, accounts payable, delinquencies, work orders, and reporting.

From our competitive vendor bid processes to our monthly financial reporting, our clients know their funds are being spent wisely.

Industry
Real Estate & Property
Company Size
51-200 employees
Headquarters
Charlotte, NC
Year Founded
Unknown
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