Reporting to Management any recurring problems and suggesting solutions. Communicating any news or announcement to owners. Ensuring that all on-site services are up to Travco Properties’ standards. Arranging periodical meetings to understand owner concerns/requests and to sustain Travco Properties’ image in front of all current and prospective clients. Arranging for services and amenities to be available to residents. Resolving client complaints by any means necessary providing appropriate solutions and alternatives and following up to ensure resolution. Identifying and assessing clients’ needs to achieve satisfaction. Following up on communication procedures, guidelines, and policies. Creating and implementing Processes, procedures, and guidelines for the Community dept. Managing customers’ accounts, and keeping records of customer interactions and transactions recording details of inquiries, comments, and complaints Requirements BSc in Business Administration or related disciplines. 8 – 10 experiences, preferably in the real estate field- Customer Facing - PR Public Communication skills - Interpersonal skills. – Presentation skills Precise, organized, and self-motivated
As the real estate development arm of Travco Group, Travco Properties was created with the objective of integrating Travco Group’s extensive operations in the hospitality and travel sectors with tangible supporting real estate assets. Travco Group is the largest travel service provider in Egypt, with more than 155 hotels and 1,100 luxury coaches domestically and globally.
At Travco Properties, we are committed to designing and building properties that offer a unique lifestyle that matches the needs of our customers who seek bold new horizons with an eye for trend setting designs and modern living experiences.
Following the launch of our flagship project, Almaza Bay, a luxury resort built on a land plot of 6.5 sq. km in the north-west coast of Egypt, we are recruiting the foundation team for the company to help us grow quickly and take advantage of attractive market opportunities.
