Job Description

Community Library Connector

Permanent

Grade B - £28,598 - £33,699

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Are you passionate about empowering communities through inclusive library services and making a real difference in people’s lives? We’re looking for a dynamic and enthusiastic individuals to support the day-to-day running of our vibrant Community Library Hub.

If you're tech-savvy, community-focused, and ready to make a difference, we’d love to hear from you!

Key responsibilities

We’re seeking a proactive, people-focused individual to lead and support the daily running of our Community Library Hub, helping residents thrive through access to digital tools, learning, and local services

• Oversee daily operations and provide assisted digital support
• Deliver inclusive, high-quality library services across Birmingham
• Support residents with digital access, wellbeing, and financial resilience
• Manage and mentor a small team to ensure excellent service delivery
• Act as first point of contact for low-level needs, resolving issues quickly
• Promote access to education, employment, and cultural activities
• Maintain accurate records and ensure compliance with council policies

Work flexibly across locations, including evenings and weekends

If you're organised, digitally confident, and passionate about community impact—we’d love to hear from you!

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

and Person Specification

We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).