Job Description

This is an exciting position with the Intensive Health Outreach Team! You will work as part of an interdisciplinary team to provide outreach services for individuals who are experiencing homelessness in shelters, on the streets, and in encampments. You will provide episodic primary care, mental health and substance use supports to clients in the form of immediate assessment, intervention, treatment and bridging. This is a new and evolving specialized short-term case management team that promotes housing stability and optimal health. Apply today to join our team!

Within the context of a client and family centered care model and the established vision and values of the organization, works as a member of the interdisciplinary team to provide a variety of advocacy/liaison services to clients within a designated program living with health issues including those who are taking HIV medications. Screens clients for eligibility for services, links clients to appropriate internal and external resources and advocates for clients with various community and/or government agencies. QUALIFICATIONS:Education & Experience Completion of Grade 12, plus completion of Welfare Aid or Social Services Certificate from a recognized college and one (1) to two (2) years’ experience working with marginalized client populations with complex health and/or psychosocial problems, or an equivalent combination of training and experience. Valid BC Driver’s license and access to a personal vehicle for business-related purposes, as required.Knowledge, Skills & AbilitiesKnowledge of community resources and services.Knowledge of related issues facing clients starting or receiving HIV anti-viral therapy.Working knowledge of the social, emotional and health-related problems of the client population.Knowledge of medical terminology.Ability to keyboard 5,000 keystrokes per hour.Demonstrated ability to work under pressure, work independently with minimal direction, problem solve, take initiative, anticipate potential problems/conflicts and take appropriate actions, organize and prioritize work, and meet deadlines.Demonstrated ability to establish satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively both verbally and in writing.Ability to make mathematical computations with reasonable speed and accuracy.Exceptional customer service and communication skills.Ability to work within a team environment.Ability to operate related equipment.Physical ability to perform the duties of the position.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.