Job Description

Employment Type:

Full time

Shift:

Community Liaison

Shift: Typical work schedule is Monday to Friday, 8 am to 5 pm with occasional evening or weekend hours required.

Status: Full time

Location: Mercy LIFE - Broad Street PA ( In person - no remote option).

Incentives: $7,500 Sign on Bonus AND 1st Day Benefits

Trinity Health PACE is seeking a compassionate and proactive Community Liaison to build and maintain strong relationships with healthcare professionals, community agencies, and families. The Liaison plays a vital role in promoting the PACE program and increasing qualified referrals through strategic outreach and engagement.

Position Highlights and Benefits:

• Day-1 Benefits (Low-cost medical, dental, and vision insurance plans).

• Opportunity to get paid daily – through DailyPay

• Paid holidays and generous Paid Time Off (PTO)

• Up to $4,000 in tuition reimbursement annually

• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans.

What You Will Do:

• Develop and maintain referral networks with senior housing communities, healthcare providers, faith-based organizations, and other relevant groups.

• Educate the community on PACE services via presentations, in-services, and outreach.

• Collaborate with internal teams to align marketing and enrollment strategies.

• Track referrals and community engagements using our Customer Relationship Management (CRM) platform.

• Serve as a knowledgeable and professional liaison to ensure seamless communication between referral sources, families, and the Enrollment Team.

Minimum Qualifications:

• Bachelor’s degree and 2+ years of sales or marketing experience preferred (or equivalent combination).

• Strong written, verbal, and presentation skills.

• Proficient in Microsoft Office and CRM systems.

• Ability to work independently and manage multiple priorities.

• Medical clearance required prior to employment (North Carolina).

Position Highlights and Benefits:

• Opportunity to directly impact the lives of seniors in your community.

• Supportive, mission-driven work environment.

• Competitive pay and comprehensive benefits package.

• Ongoing professional development and training.

Ministry/Facility Information:

Trinity Health PACE is part of the national Trinity Health system, offering compassionate, all-inclusive care for the elderly to help them remain safely in their homes and communities. Our team-centered approach provides participants with a full range of medical, social, and long-term care services—guided by our core values of dignity, justice, and excellence.

We have an energizing new vision and strategy. Join us and shape the future of healthcare!

Apply now!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.