Job Description

About the role

Are you interested in a Temporary 12 month full time opportunity or a Casual opportunity as a Community Laws Officer?

We are currently recruiting for these exciting roles that offers you something different every single day.

Our Community Laws team are an innovative group of professionals that strive to set new standards in community safety and amenity. This rewarding role is on the front line of services offered by Council to the local community with a broad spectrum of responsibilities.

As a Community Laws Officer, you will:

• Undertake Animal Management and Local Law enforcement.
• Provide advice, guidance and assistance to educate and foster a greater understanding in the community of the need to prevent, control and monitor issues associated with Community Laws.
• Encourage and maintain compliance through enforcement, mediation and when required, prosecution of breaches against Acts, Regulations, Local Laws and parking legislation.
• Promote responsible pet ownership within the municipality of Knox City Council
• Compose letters, reports, witness statements, briefs of evidence and issue infringements.
• Maintain accurate and detail oriented records in our Customer Response System.

Remuneration for the Casual position is classified at BAND 5. With a hourly rate of $42.30 plus 25% casual loading, plus superannuation in accordance with the Superannuation Guarantee. You will be provided with a tool of trade vehicle when required to work. Council provided uniform, safety equipment (including vest and Body Worn Camera) and other Council equipment will be required to be worn in the role.

Remuneration for the 12 month Temporary full time position is classified at BAND 5, with a salary range of $83,593.07 to $97,258.47 (depending on experience) per annum (pro rata) depending on experience, plus superannuation in accordance with the Superannuation Guarantee. The working hours for this role will be 8am to 5pm, Monday to Friday with a rostered day off every 4 weeks. You will receive a tool of trade vehicle for this role. There is an on call roster and overtime to meet operational needs. Council provided uniform, safety equipment (including vest and Body Worn Camera) and other Council equipment will be required to be worn in the role. There may also be opportunities for overtime.

Both roles are based at Knox Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.

What you will bring to this role

The key selection criteria for this role are:

• Highly developed customer service skills and ability to deal with customers at all levels.
• Focused on resolving conflicts through mediation that supports all parties.
• Ability to prioritise tasks to ensure timely completion of investigations and service requests are met.
• Ability to adapt to a dynamic work environment, demonstrating self-motivation.
• Experience in an investigative role, specifically including the collection of evidence, taking statements, conducting interviews, and preparing briefs of evidence for presentation to external bodies (desired).
• Confident in dealing with animals, in particular cats and dogs whilst applying safe handling techniques.
• Demonstrated ability to interpret and apply legislation.
• Competent in the use of technology systems and applications.
• Strong written and verbal communication skills, with the ability to build strong working relationships across all levels of the organisation and with external stakeholders.
• A commitment to participate in overtime and after-hours duties as rostered or directed to meet operational needs.

How to apply

Please submit your application, including your resume, cover letter and which opportunity you are applying for online via the ‘Apply’ button by 5.00pm Wednesday 23rd of September 2026.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

For further information on this role please contact Elena Calodoucas, Team Leader Community Laws at elena.calodoucas@knox.vic.gov.au or on 9298 8556.

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.  

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.

Why work at Knox

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:

• Accrued or rostered days off available for full-time roles, depending on operational requirements
• Broad range of leave options including up to 18 weeks primary and up to 5 weeks secondary parental leave
• Salary sacrifice option for Council-owned childcare fees
• Opportunities to take on temporary roles or work in different teams to build skills and support career growth
• Support towards further study
• 50% off Knox Leisureworks memberships
• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox

Inherent requirements

To view the inherent requirements for this position please see attachment below. 

Community Laws Officers - Inherent Requirements Table .DOCX

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

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