Job Description

We are currently seeking a Community Impact Specialist to join our team.

The Community Impact Specialist plays a key role in planning, delivering, and measuring community impact initiatives. This role focuses on social and environmental outcomes that benefit the community, aligning with corporate strategies and goals. The specialist works closely with various teams to transform the community investment portfolios into an impact portfolio, tracks impact metrics, supports employee engagement, and enhances community partnerships.

Here’s what would be included as a part of your typical day

1. Program and Grant Assessment: Tracks, assesses, and reports on the effectiveness and impact of initiatives, partnerships, and the overall program. Coordinates and participates in the evaluation of grant applications to identify projects that align with strategic approaches and recommends funding decisions, alongside local and impact leaders. Implements the Community Impact assessment framework to measure the social and environmental outcomes of community impact initiatives.
2. Trend Monitoring and Alignment: Stays informed on trends, issues, and best practices related to social responsibility and community development. Contributes to the execution of impact partnership and ensures their alignment to corporate goals. Conducts regular reviews of industry reports and research to inform program development.
3. Communications: Promotes opportunities and benefits of participating in impact program initiatives to ensure strong engagement and enhances a culture of inclusion and impact. Delivers compelling and persuasive content to highlight engagement opportunities, profile partnerships, celebrate achievements, and share success stories. Executes comprehensive communication strategies to raise awareness of community impact initiatives both internally and externally.
4. Volunteer Program Management: Oversees the day-to-day management of the volunteer program, including facilitating group volunteer efforts and responding to inquiries. Collaborates with Do Some Good (DSG) to enhance community engagement and social impact initiatives. This includes managing relationships with DSG representatives, integrating DSG's platform into our community programs, and ensuring alignment with our sustainability goals. Develops and implements volunteer recruitment, training, and retention strategies to build a strong and engaged volunteer base.
5. Community Engagement and Reporting: Supports the Community Engagement/Investment Program, including preparing reports for senior leadership and supporting the year-end reconciliation process. Supports measurement and reporting delivery, ensuring adequate year-end reporting and connecting results to impact measurement reporting. Identifies and manages opportunities that contribute to meeting UNPRB targets, including collaboration with internal and external stakeholders. Develops and maintains a comprehensive reporting system to track and communicate the impact of community engagement activities.
6. Partner Engagement: Proactively identifies opportunities to connect employees to the work of partners, sharing learning internally. Coordinates branch visits, prepares presentation material, and manages pre- and post-communication with leaders. Develops and maintains strong relationships with community partners to enhance collaboration and maximize impact. Participates in regular meetings and communication with partners to ensure alignment and progress towards shared goals.
7. Budget: Participates in the management of budgets for community impact initiatives, ensuring efficient use of resources and alignment with strategic priorities. Tracks budget performance, identifies opportunities for cost savings and improved efficiency.

Required Skills, Experience & Qualifications

• 3-4 years’ experience in marketing, event management, social impact, or community relations roles.
• A 2-year post-secondary certificate or diploma in Corporate Social Responsibility, Communications, Marketing, or a related field; or an equivalent combination of training and experience.
• Experience with social giving platforms, digital donation software, and other technology solutions supporting grant writing, review, and partnership intake.
• Knowledge of corporate social responsibility, social purpose, social finance, and shared value creation.
• Effective interpersonal, written, and oral communication skills.
• Strong understanding of the charitable sector, non-profit management, community giving programs, social impact best practices, and employee engagement.
• Ability to gather, analyze, and communicate complex social issues.
• Project management and planning skills, relationship building and maintenance skills, flexibility, and initiative.
• Understanding of the Credit Union System
• Solid understanding of budgeting and vendor/supplier management.
• Focused and concise written and verbal summaries and effective questioning and listening skills.
• Proficiency in Microsoft Office programs, including Teams, Word, Excel, and Outlook.
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.