Job Description

We’re looking for a Senior Community Health Worker, someone who’s ready to grow with our company. In this position, you’ll be responsible for supporting patients and families in accessing community programs and resources to promote healthy outcomes and well-being. The Senior Community Health Worker is a vital part of the care and will assist patients and families with applications for public benefits and community programs; educate families on healthy behaviors and community resources; and be an advocate for the patient and family.

Think you’ve got what it takes?

Job Duties & Responsibilities

Screens patients and families for social drivers of health
Assists families in identifying and meeting goals to promote health and well-being
Identifies appropriate community resources and submits referrals for families
Provides education to families on community resources, healthy behaviors, and healthcare navigation
Assists families in accessing community programs and medical services
Assists patients and families with completing applications for public benefits assistance including SNAP, Medicaid, TANF, and SSI
Follows up with patients and addresses barriers to accessing community programs and medical services
Manages an assigned caseload of patients
Demonstrates empathy and provides emotional support to patients and families
Acts as a patient advocate and liaison between the patient/family, community service agencies, and the clinical care team
Documents clinical encounters in an electronic medical record and tracks outcomes
Builds trusting relationships with patients, families, clinical team members, and community partners
Collaborates with other members of the care team
Develops and maintains key community partnerships
Continuously expands knowledge and understanding of community resources and services
Attends department meetings
Completes required trainings

Skills & Requirements

H.S. Diploma or GED required
Associate's degree Health Related field preferred
CHW - Community Health Worker by the Texas Department of State Health Services (DSHS) required
5 years Healthcare, nonprofit organization, government agency, or organization that provides direct assistance to individuals preferred

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children ’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children ’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children ’s Hospital The Woodlands, the first hospital devoted to children ’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children ’s Health Plan, the nation ’s first HMO focused on children; Texas Children ’s Pediatrics, the largest pediatric primary care network in the country; Texas Children ’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children ’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.