Job Description

Expectations of your role:

• All Community Health Workers responsibilities are performed under supervision of the HA Programs Manager. The first three months of employment will include extensive training and shadowing experienced CHWs.

  • In coordination with the Program Manager, develops and maintains schedule of availability with referring partners in the community to provide services to program participants.
  • Provides services via telehealth and/or in-person in the community in King and South Snohomish counties, as needed.
  • Assesses health coverage, health care access history, and resource needs of program participants.
  • Provides referrals and coordination of medical, vision, dental, mental health care, along with referrals to other social services that address the social determinants of health.
  • Provides program participants with education and advocacy about managed care, health insurance coverage and health care system utilization.
  • Trouble shoots with medical providers and billing departments at clinics and medical centers.
  • Facilitates WA Apple Health (Medicaid) and Qualified Health Plan enrollment and recertification through WAHealthPlanFinder
  • Meets regularly with supervisor and team for updates, collaboration, case management and review.
  • Incorporates the YWCA’s Race and Social Workplan by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions.
  • Assure that program participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender, or socioeconomic background.
  • Provide psycho-social emotional support to program participants as needed and necessary.

  The duties listed above are representative of the essential functions of the position. Other duties may be assigned as needed.

Must have's to be successful:

• One year of direct social service or health care related experience with one year of experience with low-income and/or homeless families
OR
• A Bachelor’s degree in social services or a related field with at least two years of direct social service experience with low-income and/or unhoused families

AND

• Demonstrated commitment to racial equity and social justice, and an understanding of the interconnected impacts of racism and poverty.
• Demonstrated commitment to providing health education, outreach, or health promotion to diverse or underserved communities
• Ability to travel to various work sites, as needed.
• Knowledge and experience related to domestic violence, being unhoused, mental health, SUD, or case management preferred.
• High level of organization and attention to detail is required.
• Ability to communicate and collaborate across agencies and organizational cultures.
• Ability to work independently and adapt to change.
• Demonstrated creative problem-solving skills
• Basic computer literacy with ability to use Outlook, Microsoft Word, Excel, and Sharepoint
• Familiarity assisting with health insurance enrollment and access to medical, dental, vision, and specialty care a plus.
• Bilingual desired

Hours, Rate, and Benefits

• Hourly Rate: $28.00
• Regular Full-time, 40 hours per week
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans.
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically, after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.

Physical Requirements

• Continuously sits for extended periods while performing desktop activities
• Continually stands and walks in performing duties
• Repetitvely uses hands and wrists, fingering, handling, grasping, and reaching in using telephones, computers, kitchen equipment, donations and supplies
• Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies
• Frequently stands, walks, sits and climbs in performing duties in the office and in traveling to off-site meetings
• Occasionally lifts and carries up to 5lbs. of paperwork, files and training materials, occasionally up to drawers