American Oncology Network

Community Health Worker

American Oncology Network  •  United States (Onsite)  •  19 hours ago
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Job Description

Location:

Oncology Consultants - Business Office

Hiring Range:

Position Summary

The Community Health Worker is an integral part of the oncology care team. Community Health Worker liaises between patients and clinic personnel to connect patients to community resources and optimize a patient’s treatment journey. Community Health Workers are expected to assist with health literacy, cultural mediation, care access, and overall communication.

Key Performance Areas

KPA 1 — Patient Support & Care Coordination

  • Serve as a non-clinical member of the oncology care team performing independent, interdependent, and dependent support activities.
  • Prepare and educate patients prior to clinic visits regarding care plans and expectations.
  • Follow up with patients on health management plans and established goals.
  • Develop trusting and supportive relationships with patients and families throughout the cancer care journey.
  • Advocate for patient needs and help coordinate appropriate services and support.

KPA 2 — Resource Navigation & Community Linkages

  • Connect patients to health-related services and community resources based on care plans and identified social determinants of health needs.
  • Assist patients with accessing services, including appointment accompaniment and enrollment form support.
  • Facilitate communication among patients, families, care teams, and community-based organizations.
  • Promote appropriate utilization of available health and social support resources.

KPA 3 — Communication, Documentation & Compliance

  • Document patient interactions, activities, and outcomes in medical record and care coordination platforms.
  • Attend required care team and program meetings.
  • Maintain certification through programs approved by the Texas Department of Health and Human Services.
  • Demonstrate professional accountability, confidentiality, and adherence to program and organizational standards.

Position Qualifications

Education

  • High school Diploma or GED

Certifications/Licenses

  • Current Community Health Worker Certification

Skills

  • Bilingual Spanish or Vietnamese preferred

Travel: 0-25%

#AONOC

American Oncology Network

About American Oncology Network

AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. We are the fastest growing network of community oncology practices delivering local access to exceptional cancer care.

We focus on:

- Enriching the patient experience by supporting the delivery of true value-based care through participation in the Enhancing Oncology Model and Principal Care Management programs and enhanced services, such as care coordination.

- Being 100% physician-led and governed by allowing for practice autonomy, where our partnership is collaborative and leveraged as a resource but, ultimately, what gets implemented in the practice is up to the physicians.

- Improving the lives of those who practice medicine with over 40 years of proven practice management expertise and the enablement of new revenue streams by accessing additional service lines such as clinical lab, pathology and oral oncolytic pharmacy.

The AON Difference

Practice diversification - A partnership with AON enables practice growth and access to new revenue streams through centralized ancillaries such as clinical lab, pathology and oral oncolytic pharmacy.

Economies of scale - Our ability to aggregate size and scale helps us to provide practices with the most competitive and attentive vendor services and drug pricing.

It’s a partnership - Practices deserve a partner that evolves to meet their needs and stays ahead of the industry changes. With a drive to innovate cancer care, we’re focused on the future of oncology and creating a network of industry experts to ensure accessible and patient-centered care continues to be at the forefront of healthcare.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Fort Myers, Florida
Year Founded
2017
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