The Community Health Worker (CHW) supports Enhanced Care Management (ECM) members by improving access to care, promoting whole-person health, and addressing social and behavioral barriers. This field-based role conducts outreach, engagement, and care coordination activities, working closely with the Community-Based Care Management Entity (CB-CME), providers, and interdisciplinary care teams to improve health outcomes.
Minimum: High school diploma or equivalent
Preferred: Community Health Worker (CHW) certification
Minimum: 2+ years of community health, outreach, or related experience, or ability to obtain CHW certification
Preferred: Experience working with underserved populations or within healthcare/community-based programs
Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.
Maintains a valid California Driver’s License and current automobile insurance when using a personal vehicle for Company business
CHW Certification (preferred or willingness to obtain)
· Strong interpersonal and relationship-building skills
· Effective verbal and written communication skills
· Conflict resolution and problem-solving abilities
· Knowledge of community resources and healthcare systems
· Ability to engage diverse populations in various settings (home, clinic, phone)
· Cultural competency and sensitivity to behavioral health conditions
· Ability to work independently and exercise sound judgment
· Team-oriented with collaborative working style
· Bilingual (English/Spanish) preferred
· Commitment to equity, reducing bias, and improving health outcomes
The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. Primarily field-based role requiring regular travel between Company locations and other business sites as required; including standing, walking, and driving. Involves interacting with members across home, clinic, and community settings, using standard technology, and managing multiple tasks independently in a dynamic environment.
$26.00 - $29.00 / hourly
We’ve seen the stress and toll that poor management takes on practices: the rigid policies, the pressure to prioritize volume over patient relationships and clinical judgment, the operational breakdowns that erode trust. A remote bureaucracy that gets in the way of good medicine.
We founded LSMA to chart a different course. Here, partnership means flexibility and responsiveness, not control. And while financial stability and success are essential, we recognize that a thriving practice requires more than simply maximizing margins. We handle the administrative complexity with precision and transparency, so your practice can prosper on your terms.
Leading LSMA is an accomplished team of Inland Empire-based healthcare executives. We invite you to get in touch to talk more.
