Job Description

Employment Type:

Part time

Shift:

Day Shift

COMMUNITY HEALTH WORKER PRN

Purpose

Works to promote, maintain, and improve health and well-being through informal support and counselingto their patientsUsesculturally appropriate outreach,support, andnavigationto helppatientsaccesshealthcareandaddress identified social needs Playsa key roleinbuilding individual capacity by increasingpatient’shealth knowledge and self-sufficiency through a range ofactivitiessuch ashealtheducation,goal setting,motivational interviewing, and advocacy.Workscollaboratively with otherhealthcare team and community-basedprovidersto improvepatienthealth outcomes andreduceracial, ethnic, and economic disparities in those outcomes.

Essential Functions

Our Trinity Health CultureKnows, understands, incorporates & demonstratesourTrinity Health Mission, Values,Vision, Actions & Promisein behaviors, practices&decisions.

Work Focus:Delivers high-value services topatients,such as coordination of care, accompaniment to appointments, and outreach, inclinicaland community-based settingsWorks with an assigned patient caseload to provide support, advocacy,and referrals to community-based servicesAssessespatientsfor socialneeds and barriers toavailableresources and services.Helps patientsnavigate andgainaccessto appropriatehealthcare/social services and other community resources Provides basic education regarding health promotion toincreaseunderstanding andencourage adopting healthy behaviorsShares insightand expertisesuch as patients’customs/beliefs with providersand works collaboratively to promote culturally appropriate services.

Process Focus:Utilizes multiple system applications forcaseload management,data collection, and reportingUsesElectronic Health record and embedded toolsfor care coordinationand documentationUsesapplicable resources, services, and processes to complete relevant referrals andapplications inatimely manner.Collaborates on performance improvement activities as indicated by program outcomes and patient experience.Incorporates basic knowledge ofTrinity Healthpolicies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Communication:Employs effective & respectful written, verbal & nonverbal communications; Develops an environment of mutual confidence & trust through collaborative relationships; Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives Serves as a liaison between providers and patients to improve communication and coordination of services.Provides support to patientsviaphone andin-person interactionsatpatient’s home, community, orclinic setting.

Environment:Performs work in a caring, collaborative&safe mannerthat complies with regulatory standardsMaintains a safe, functional&organized workspace environment.Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards.Responsible for continuousrole-basedself-development&leadership growth Supportstheprofessionalgrowth ofteam members Self-monitors&initiates corrections and/or seeks assistance or guidance when needed.

Minimum Qualifications

High school diploma or GED

Completes CHW training/certification within 6 months of employment.

At leastone (1)year of communityinvolvement experience, including volunteer experience

Must complete CHW training/certification within 6 months of employment.

Demonstrated lived experience(such as experiencing poverty, food insecurity, housing instability, substance use, etc.)and/or culturalbackgroundof thepatientcommunity in which this position will work in and/or with.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.