Job Description

Position Status:

Full time

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

40

Job Information
Exemption Status: Non-Exempt

A Brief Overview
The Community Health Advocate (CHA) is responsible for outreaching to members of the community to provide public health services to individuals in a variety of settings, including clinic sites and / or community settings. As a CHA you will educate and guide expecting and new families throughout pregnancy, birth, and postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time. This position is a grant funded position. CHAs take a dedicated approach to building trusting relationships while providing confidential, culturally sensitive and compassionate care. The CHA provides valuable support to individuals helping them to navigate the health system by partnering with them to maintain scheduled appointments, coordinate care within the inter-disciplinary team and facilitating resource referrals.

Education Qualifications

• Community Health Worker Certification OR Doula Certification Preferred

Experience Qualifications

• 1 year healthcare related field experience Required

Skills and Abilities

• Understanding of community health care systems and resources, data analysis methods; organizational and interpersonal skills and excellent skills in working with the cultural diversity of the community.

• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.

• Maintain confidentiality in all areas of the service population and program operations.

• Work collaboratively with other staff members, service providers, and professionals.

• Demonstrate excellent interpersonal skills with patients, colleagues, community leaders

• Knowledge of prenatal care, breastfeeding, infant and child development. General understanding of medical terminology

• Excellent time management skills, organizational skills, change oriented, Comfortable in a fast-paced environment with multiple cases.

What you will do

• Provide coordination of care to pregnant, postpartum and inter-conception women, infants and families. o Provide education and support to women before, during and after their pregnancy o Provide social determinants of health screenings, referrals for services and appropriate follow up o Provide perinatal mental health screenings, education, referrals for services and appropriate follow up as needed o Build relationships with patients, healthcare providers, agencies and other resources to best connect women and their families to helpful services. o Assist families with enrollment into other programs and resources, such as Healthy Blue, WIC, KanQuit, Universal Home Visiting, etc. as needed.

• Follow up with patients regarding appointments/referrals, identifying barriers to care and assisting in solving those barriers

• Send referrals to RN Care Manager or Social Worker for pregnant and postpartum women, infants and families who need further assistance with medical and social resources.

• Document all appointments, referrals, and encounters, etc. in the appropriate data system/electronic medical records relevant to individual patients

• Network with other agencies, programs and partners to ensure they understand services and support available to local families.

• Understand local programming and services available to families, along with being familiar with agencies and healthcare offices’ referral process.

• Participate in program activities available to families, some nights and weekends.

• Attend meetings, webinars and trainings as needed.

• Keep patient’s medical and social information confidential. Complies with Stormont Vail Health policies and standards

• Other duties as assigned

Travel Requirements

• 50%

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health

• Performs other duties as assigned

Patient Facing Options

• Position is Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.

• Stable access to electricity and a minimum of 25mb upload and internet speed.

• Dedicate full attention to the job duties and communication with others during working hours.

• Adhere to break and attendance schedules agreed upon with supervisor.

• Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

• Hybrid

Scope

• No Supervisory Responsibility

• No Budget Responsibility

Physical Demands

• Balancing: Rarely less than 1 hour

• Carrying: Occasionally 1-3 Hours

• Climbing (Stairs): Rarely less than 1 hour

• Driving (Automatic): Frequently 3-5 Hours

• Eye/Hand/Foot Coordination: Occasionally 1-3 Hours

• Feeling: Occasionally 1-3 Hours

• Grasping (Fine Motor): Occasionally 1-3 Hours

• Grasping (Gross Hand): Occasionally 1-3 Hours

• Handling: Occasionally 1-3 Hours

• Hearing: Frequently 3-5 Hours

• Kneeling: Rarely less than 1 hour

• Lifting: Occasionally 1-3 Hours up to 10 lbs

• Operate Foot Controls: Occasionally 1-3 Hours

• Pulling: Occasionally 1-3 Hours up to 10 lbs

• Pushing: Occasionally 1-3 Hours up to 10 lbs

• Reaching (Forward): Rarely less than 1 hour

• Reaching (Overhead): Rarely less than 1 hour

• Repetitive Motions: Occasionally 1-3 Hours

• Sitting: Frequently 3-5 Hours

• Standing: Occasionally 1-3 Hours

• Talking: Frequently 3-5 Hours

• Walking: Frequently 3-5 Hours

Working Conditions

• Combative Patients: Rarely less than 1 hour

• Dusts: Rarely less than 1 hour

• Extreme Temperatures: Occasionally 1-3 Hours

• Infectious Diseases: Frequently 3-5 Hours

• Needle Stick: Rarely less than 1 hour

• Noise/Sounds: Occasionally 1-3 Hours

• Other Atmospheric Conditions: Rarely less than 1 hour

• Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour

• Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.