Job Description

Team: Financial Assessments Team
Job Family: Providing - CBG7
Salary: £28,598 - £31,022 per annum pro rata
Hours: 37 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid - Permanent
Closing Date: 17th April 2026
Interview Date: 27th April 2026

About the role

We have an exciting opportunity to join our Financial Assessment Team. This is a dynamic and interesting role that plays a key part in ensuring all adult social care customers are financially assessed and to ensure income is collected for the Council. You will be part of a dedicated team where flexibility and commitment go a long way.

As a Financial Assessment Officer/Community Finance Advisor, you will be a key player in ensuring all adult social care customers are financially assessed and charged appropriately. As part of the Financial Assessment Team, you will:

• Undertake financial assessments for customers receiving social care and advise customers of the contribution they are required to make towards their care.
• Provide advice and support to customers and their representatives in all matters relating to the financial assessment process.
• Gather financial information from customers via telephone/in-person appointments.
• Ensure all customers required to contribute towards social care services are invoiced appropriately and that debts are paid.
• Undertake annual reassessments for all customers receiving social care services.
• Administer the deferred payment scheme for eligible customers.
• Provide advice and guidance to colleagues in relation to the financial assessment process.

About You

We are looking for an organised, proactive, customer focussed professional who has:

• Experience in financial administration or public sector finance.
• Knowledge of welfare benefits and the Care Act 2014.
• Strong attention to detail and excellent organisation skills.
• The ability to work independently and collaboratively with colleagues.
• Excellent communication skills and the ability to build strong relationships across teams.
• The confidence to use Microsoft Office applications and is capable of producing clear and concise correspondence to social care customers.
• A full UK driving licence and access to their own vehicle.

Our Offer

We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page

Our aspiration is to be a truly flexible employer.  We welcome discussion on location, hours and working pattern as part of the application process.

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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack

Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.

For an informal discussion about this position, please contact: Dace Blumberga at Dace.Blumberga@centralbedfordshire.gov.uk or call 0300 300 6917.

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Safeguarding:

Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.  

To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.

Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hoursPlease book your place here.

More information about this service can be found here:Support getting into work or learning | Central Bedfordshire Council

Please note we are unable to offer sponsorship for our roles. Successful applicants that may require a visa will need to consider the options for obtaining and/or maintaining the legal right to live and work in the UK. Please confirm you have right to work in the UK.