Job Description

As a member of the Marketing Team, the Community Events Coordinator will play a vital role in enhancing the credit union's visibility and engagement in the communities served by First Commerce across North Florida and South Georgia. Primary responsibilities include working with partners, team members, and volunteers to plan, promote, and manage events of all sizes along with experiences for multigenerational families and small businesses that align with our brand and achieve defined measures of success.

RESPONSIBILITIES:

• Increase credit union visibility, engagement, and results in target markets across the North Florida/South Georgia region by concepting, organizing and managing a continuous comprehensive calendar of unique creative brand-consistent credit union events and experiences with a focus on families and small businesses, including staffing, budgeting, venues, catering and coordination with community partners - both external community and member events as well as internal team member events.
• Drive internal and external engagement to maximize fundraising for charitable causes in major grassroots initiatives.
• Conduct research and provide recommendations for events, partnerships, experiences, and other opportunities based on community interests and needs that align with FCCU target audiences and strategic objectives.
• Define goals, execution plan and desired outcomes for events that support strategic objectives; complete post-event analysis that includes key outcomes such as achievement of goals, action items for follow-up and recommendations for future events.
• Identify, develop and maintain relationships with key community partners and organizations across FCCU markets that enable the credit union to capitalize on timely and relevant opportunities that make an impact in the communities we serve and further promote the brand.
• Oversee community outreach efforts, including following up on sponsorship and donation requests, coordinating volunteer efforts, ensuring fulfillment of sponsorship deliverables and maximizing exposure including related storytelling opportunities.
• Work collaboratively with internal and external audiences to support strategic objectives through events and experiences, ensuring consistent brand and message delivery. Develop and document repeatable processes and systems for timely, accurate execution.
• Execute comprehensive plan to promote events, ensuring optimal participation by target audience(s) including coordinating production of event marketing and promotional materials in both digital and print formats.
• Update FCCU web site, social media, and other channels timely to promote upcoming events and feature recaps of past events.

Other Responsibilities:

• Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida and any applicable State laws for financial centers located in other States.
• Complies with Reg E, BSA, OFAC and CIP requirements such as reporting suspicious or unusual activity to manager.
• Fully supports in actions and words First Commerce's Vision, Mission, Core Values and Service Standards.
• Attends meetings timely and as required; reports to work as scheduled and adheres to First Commerce's dress code.
• Performs other duties as assigned.

REQUIREMENTS

• Experience concepting, planning and managing events and budgets, as well as defining and meeting strategic outcomes.
• Strong communication skills - written and verbal with attention to detail and ability to work with cross-functional teams.
• Well organized with ability to effectively manage multiple tasks and events simultaneously to ensure timelines are consistently met.
• Proven ability to work in a fast-paced environment and adapt plans to meet changing needs and opportunities.
• Occasional work on nights and weekends to manage or participate in credit union community events. Must travel to credit union markets across North Florida/South Georgia region as needed to effectively fulfill job duties.
• Experience working in different social media platforms (primarily Facebook, Instagram, LinkedIn).
• Familiarity with web site content management using platforms such as WordPress.
• Proficiency using Microsoft Office products, such as Word, Excel and PowerPoint.
• Some graphic design experience using Adobe Creative Suite and/or Canva, a plus but not required.
• Able to work both independently and in a collaborative team environment with a high degree of competency.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in Marketing, Event Management, Hospitality, Strategic Communications, Public Relations or related field.
• A minimum of 2+ years of experience working in event planning, conference management, community engagement, and/or public relations field with proven success.
• Must have a valid driver's license with a clean driving history.