WestCare

Community Engagement Specialist (49564)

WestCare  •  $22/hr  •  Henderson, NV (Onsite)  •  4 months ago
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Job Description

Job Location: Henderson - 1711 Whitney Mesa - Henderson, NV 89014
Position Type: Full TimeEducation
Level: High School
Salary Range: $22.00 - $22.00 Hourly

Travel Percentage: Up to 25%
Job Shift: AnyPOSITION SUMMARY:
The Community Engagement Specialist enhances resident well-being and community connectedness within a permanent supportive housing complex by coordinating resident activities, facilitating engagement with community resources, and building supportive relationships with residents and external partners. This role promotes social inclusion, resident empowerment, and a vibrant community environment through purposeful outreach, programming, and collaboration with on-site services and stakeholders.
ESSENTIAL JOB FUNCTIONS:
- Develop, implement, and sustain meaningful engagement strategies that connect residents with each other, staff, and community resources.
- Serve as a primary point of contact for residents, building rapport and encouraging participation in housing community life.
- Conduct outreach within the housing complex to understand resident needs, preferences, and barriers to participation.
- Facilitate resident input and feedback mechanisms (surveys, town halls, suggestion boxes) to guide programming.
- Plan and coordinate a diverse calendar of resident activities—social, recreational, educational, wellness, cultural, and life skills programs.
- Lead or support implementation of regular group events (e.g., community meals, art workshops, fitness classes, support groups).
- Collaborate with staff and external partners to bring in guest facilitators, trainers, and service providers for scheduled activities.
- Maintain records of attendance, feedback, and impact assessments for ongoing improvement.
- Ensure activities are inclusive, trauma-informed, and responsive to the community’s cultural and individual needs.
- Build and maintain partnerships with community organizations, service providers, volunteers, and local stakeholders to expand resident opportunities.
- Represent the housing complex at community meetings, outreach events, and collaborative networks to connect residents with external supports (employment resources, health services, education, transportation).
- Coordinate referrals and introductions between residents and relevant service providers.
- Create and distribute engaging communication materials (flyers, newsletters, bulletin boards, digital updates) to promote activities and resources.
- Track engagement metrics and prepare regular reports on participation, trends, and outcomes for leadership review.
- Maintain organized databases and documentation of engagement efforts, partnerships, and resident interests.
- Advocate for resident interests in planning and policy discussions within the housing provider organization.
- Help residents navigate community resources, access benefits, and address non-clinical barriers to well-being.
- Provide direct support, coaching, and encouragement to motivate resident participation and self-advocacy.
- Must embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
- Perform all other duties as assigned.

QualificationsEDUCATION and/or EXPERIENCE:
- High School Diploma or equivalent.
- 2+ years of experience in community engagement, program coordination, or supportive housing environments.
COMPETENCIES:
- Strong interpersonal and communication skills, with ability to connect with diverse populations.
- Experience coordinating programs, events, or activities with measurable outcomes.
- Ability to organize time, manage multiple priorities, and document work effectively.
- Comfort working collaboratively with internal teams, residents, and external community partners.
- Familiarity with trauma-informed, harm-reduction, and strengths-based engagement practices.
- Proficiency with basic office technology and communications tools.
- Must be culturally/linguistically sensitive to populations served.
- Knowledge of Co-occurring disorders desired.
- Ability to exercise good judgment and discretion.
- Ability to work well in a team environment.
- Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
- Professional appearance and demeanor.
- Must be able to successfully obtain and maintain a criminal background check.
- During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that
- WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
- CPR Certification, First Aid Certification, and an annual Tuberculosis test.
WestCare

About WestCare

We are a family of nonprofit organizations that provide a wide range of health and human services, in both residential and outpatient environments. We currently operate across 15 states, 3 U.S. territories, the Dominican Republic, and the Republic of Palau.

Our services include substance abuse and addiction treatment, homeless and runaway shelters, domestic violence treatment and prevention, educational services, community-building programs, mental health programs, and more. These services are available to adults, children, adolescents, and families.

Our mission is to Uplift the Human Spirit, and together we share four core values:

EXCELLENCE. We strive for excellence and value and reward success. We are committed to continual improvement in all that we do. We expect nothing less than success and we have the means to create and foster success for ourselves, our coworkers, and all those we serve.

DEDICATION. We are committed to doing what it takes to get the job done ethically, efficiently, and with empathy. We are committed to hard work. We are passionate about what we do and compassionate with our clients and coworkers.

GROWTH. We are committed to learning and continuous improvement. We recognize growth as a dynamic process, not an event. We believe that the key to success is creating the resources we need to meet our goals and to fulfill our mission.

ETHICS. We value and expect integrity in every aspect of our work and accept nothing less.

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> Newsletter: www.westcareexpress.com

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Henderson, NV
Year Founded
1973
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