Job Description

Create and maintain a positive public image for the Credit Union. Oversee promotion of the Credit Union through various methods. Build market position by generating revenue by community development officers acquiring new customers and by helping close new transactions with existing customers.

Duties and Responsibilities:

• Supervise Community Development Officer I position in the Tri-Cities and Yakima area.
• Deliver monthly one-on-ones for CDOIs in the Tri Cities and Yakima area.
• Coach staff members to achieve sales results and new business.
• Create a positive morale and environment.
• Motivate and monitor sales results to hit targets.
• Develop regional consistency in all areas of Community Development.
• Develop internal/external referral sources through participation in Credit Union events, community activities, and participation in professional groups.
• Plan and execute events in our communities with favorable results.
• Responsible for knowing all credit union products and services.
• Develop consistency in all areas of Community Development.
• Partner with Branch Management and Executive team to ensure alignment and consistency with Community Development Officers.
• Organize supplies and events in assigned markets.
• Communicate event details internally and externally.
• Special projects as assigned.

Qualifications:

Bachelor’s degree with emphasis in marketing, business, finance, or related experience. 3 – 4 years’ management experience preferred. Ability to work with and communicate with all personnel and departments. Ability to give group presentations and create innovative marketing strategies. Previous sales experience is desirable. Ability to maintain the confidentiality of Credit Union and member records at all times.

Performance Standard:

Increased growth in all community development areas. Complete knowledge of Credit Union policies and procedures. Ability to market the Credit Union at every opportunity and make suggestions for improvement. Ability to work independently to meet the job requirements. Professional in appearance, attendance, quality, and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.

Position Specific Additional Physical Requirements:

• Lifting 70-80 pounds (items include money machine, coolers, tables, and other miscellaneous equipment).
• Extensive local travel, this is a driving position and a company vehicle is provided.
• Adequate auto insurance for driving while conducting company business.
• Maintain a valid driver’s license.

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

This role offers benefits, including:

• Competitive Pay
• Medical, Dental, & Vision Insurance
• Generous Paid Time Off
• 11 Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• Business Discounts
• And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

The Salary Range for this position is between $66,134.11 to $99,201.16 USD