Job Description

Job DetailsJob Location: Habitat for Humanity Central Arizona Corporate Office - Phoenix, AZ 85051Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $42,000.00 - $52,000.00 Salary/yearTravel Percentage: Up to 25%Job Shift: DayJob Category: ManagementJOB SUMMARY:
The Community Engagement Manager oversees all office, store, committee, and outreach volunteers for Habitat for Humanity Central Arizona. The volunteers whom this individual manages support staff in progressing Habitat’s mission through ReStore maintenance, family and community partnership, and administrative upkeep. The individual is also responsible for the development and management of Habitat’s youth – focused, volunteer programs. This role is critical for developing and retaining relationships in our local community through individuals and community groups such as schools/universities, corporations, and other affiliated charity partners.
ESSENTIAL FUNCTIONS:
Understand and support the mission, vision and values of Habitat for Humanity Central Arizona.
Provide excellent customer service to all Habitat stakeholders to create and maintain long-term relationships. Requires excellence in both written and verbal communication.
Recruit, train, and retain volunteers for 300+ non-construction, volunteer positions monthly including office, committees, advocacy, four ReStores, deconstruction, and court-ordered community service. Requires patience and excellent attention to detail.
Identify and market opportunities for youth volunteers (primary to college-aged) to engage in Habitat’s mission, administering all aspects of coordination.
Involved youth programs include but not limited to Habitat Campus Chapter, Habitat Collegiate Challenge, Habitat Young Professionals, and the annual Global Youth Service Day.
Re-establish standard of operations for outreach, volunteer “Ambassador” program, to produce 15+ advocates trained and dedicated to the organization mission, vision, and values.
Onsite volunteer management to include volunteer check-in, assignment delegation, meal and swag deliveries, site paperwork organization, safety equipment management, training and public speaking as needed Tuesday – Saturday (high focus on Saturdays.)
Design and maintain VolunteerHub, event postings for non-construction, volunteer events to ensure seamless user experience for all stakeholders to promote organizational events and steward new and recurring volunteers.
Develop and lead new, volunteer orientations to match prospective volunteers with appropriate positions within both the construction and non-construction programs, involving other Habitat staff when necessary.
Produce ongoing departmental reports using both VolunteerHub and Raiser’s Edge NXT to showcase relevant volunteer/group data as requested.
Represent Habitat Central Arizona as an ambassador at community events to recruit and steward volunteer and sponsor relationships. Occasional weeknight and/or weekend events expected.
Duties may change or be assigned, as necessary.
Qualifications  KNOWLEDGE, SKILLS, ABILITIES:
Excellent communication skills; both written and verbal. The ability to listen and retain pertinent information.
Excellent organizational skills and attention to detail a must.
Positive personality, attitude and professionalism.
Strong sense of initiative and creativity.
Willingness to learn and teach.
Ability to work 40+ hours/week and evening hours when needed.
Ability to work independently and collaboratively.
Must have valid Arizona Driver License, auto insurance (certain level of coverage is required to receive mileage reimbursement) and reliable vehicle.
Sensitivity to multi-cultural and multi-economic participants.
EDUCATION, EXPERIENCE:
High School Diploma, Associate’s degree (A.A.) or the equivalent to 1 year of experience.
First Aid/CPR Training strongly recommended
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB:
The ability to sit at a desk or in a meeting for extended periods of time.
The ability to give and receive detailed information through verbal communication in person, using the telephone, and/or at community meetings; exchange ideas and convey detailed information accurately to staff, volunteers, and others.
Ability to drive to off-site locations often.
WORK ENVIRONMENT AND CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will experience periods of being on an undeveloped or construction site which may be of uneven terrain with exposure to dirt, dust, dampness, construction debris, extreme temperatures, construction noises, fumes and odors from construction materials
Dress code is casual and comfortable when out in the community and business casual when in the office; no sandals or open shoes allowed, steel toed boots recommended but not mandatory, company shirts will be provided.
Frequent early mornings or occasional late evening job requirements.
TOOLS AND EQUIPMENT USED:
Employee must be proficient in or able to use or learn to use office equipment such as a computer, Office 365 products, Adobe products, printer, phone, copiers, calculator, and other communication vehicles.