Job Description

The Community Engagement Coordinator conducts outreach to community partners for program services, makes presentations to churches, businesses, and other community groups to recruit volunteers, interns, mentors and other resources for all the programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and onboard participants in the volunteer and intern program.
• Assist with the onboarding of interpreters and other contractors.
• Spearheads activities from community outreach, recruitment and enrollment to providing trainings for volunteer and mentors.
• Coordinates scheduling of volunteers with agency staff and respective programs. This includes coordination of client assistance volunteers, sponsoring agencies, academic institutions, and all related tasks.
• Develops training and marketing materials and resources for volunteers and interns.
• Provide training on Affidavit of Relationship (AOR) eligibility and referral and Volunteer and Mentorship program training to LFSRM staff and the community. Complete all required tasks for the AOR program and stays current on AOR policies and regulations.
• AOR filings for the office which includes interview clients, evaluate eligibility, and prepare and submit applications for the U.S. Refugee Affidavit of Relationship Program, aggressively and consistently. This will require conducting outreach to communities eligible for AORs and filling sufficient AORs each year.
• Plans and organizes special events to include World Refugee Day events, community outreach and educational events.
• Supports Refugee and Asylee programs office-wide efforts, including the maintenance of the R&P client case list.
• Understands and stays current on relevant Refugee & Asylee program requirements to refugees.
• Participates in all relevant internal staff and external community partner meetings as required by program.
• Complies with all federal, state, county, local and Lutheran Family Services Rocky Mountains contracts.
• Demonstrates an organized and pro-active approach to services to clients, program reporting and communication to all agency staff.
• Assists with responding to messages and inquiries to general phone line.
• Perform other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Detail oriented, extensive documentation skills, organized and able to work in a multi-tasked environment.
• Cross cultural sensitivity and knowledge, with the ability and desire to work with people of other cultures.
• High comfort level with public speaking, facilitating trainings and conducting community outreach.
• Knowledge of and comfort working in collaboration with a variety of community-based organizations, including communities of faith.
• Prior experience with volunteer management preferred.
• Some understanding of refugee resettlement and/or immigration issues helpful but not required.
• Strong writing abilities for program reports and correspondence.
• Computer skills in Word, Excel, and the use of email and other applications.
• Must have and maintain a valid driver's license and provide proof of auto liability insurance at the level of 100,000/300,000/100,000.
• Demonstrates commitment to the mission, values and vision of Lutheran Family Services Rocky Mountains.

EDUCATION and/or EXPERIENCE

Bachelor's degree from four-year College or university; or one to five years related experience and/or training; or equivalent combination of education and experience.

SUPERVISORY RESPONSIBILITIES

This position will supervise individual volunteers, volunteer groups, and interns.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.