Job Description

Requisition No: 866576

Agency: Children and Families

Working Title: COMMUNITY DIRECTOR - 60000112

Pay Plan: SES

Position Number: 60000112

Salary: 95,0000- 100,000

Posting Closing Date: 12/23/2025

Total Compensation Estimator Tool

COMMUNITY DIRECTOR
Department of Children and Families
Southeast and Southern Region
Open Competitive

What you will do

This is a high-level position responsible for supporting regional operations related to prevention and ongoing services. The role serves as a subject matter expert (SME) in their regional communities and acts as the liaison between the local agencies and headquarters for all matters. The ideal candidate will possess deep expertise in child welfare, particularly in the continuum of ongoing service delivery.
Under the guidance of the Director of Partnerships and Prevention, this position will contribute to the development and execution of regional and statewide operational plans focused on prevention and permanency services. These plans will include performance metrics and outcome measures aligned with federal and state laws, as well as recognized best practices. The role will also apply change management strategies to promote a culture of innovation and performance improvement. Collaboration with regional internal and external partners, the OCFW Contracts team, the OCFW policy team, and the training team will be essential in identifying and addressing service gaps.

How you will make an impact:

This is professional work supervising and directing employees; including but not limited to communicating with, motivating, training, evaluating employees, planning, and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e., recognition, reward, corrective action, etc.). Builds partnerships with appropriate internal and external stakeholders needed to support a holistic child and family services. Maintains working knowledge of internal (child welfare, ESS, SAMH, etc.) and external systems of care (DOH, DJJ, APD, etc.) and how these systems of care overlap and interact. Responsible for making policy and operational recommendations that transform the system of care and enhance prevention services for children and families.

Works in partnership with client advocacy groups, councils, and local community alliances to ensure services are provided and client rights are protected. Participates in regional and statewide meetings and conferences, representing the Department regarding Child and Family Well-Being related forums. Ensures the development and implementation of the DCF Strategic Plan. Other related duties as assigned.

Provides leadership and strategic direction to Circuit Community Development Administrators (CCDA) ensuring effective oversight and coordination of community engagement and resource implementation within the Region. This includes guiding policy implementation, fostering operational excellence; this includes aligning state, regional and local initiatives with department goals. Provides leadership role in ensuring organizational goals, performance measures and objectives are met in compliance with Departmental mandates. Reviews and analyzes operational performance metrics, including scorecards and works in partnership with operations and program offices to coordinate on-going review of service delivery and management systems to ensure maximum efficiency and productivity.

Responsible for the oversight and resolution of constituent concerns related to the CBCs and their direct sub -contracted providers. Works in partnership with the assigned CBC Contracts Manager/Supervisor in ensuring lead agencies comply with contractual performance requirements.

At the request of the Director of Partnerships & Prevention or Executive Leadership conducts specialized case reviews on high -profile or high needs cases, identifying case-specific, service-specific, and systemic challenges that must be addressed to drive meaningful change.

Responsible for oversight and administration of mission-critical support activities within the Region, to include strategic planning, performance management, community engagement, and service integration. Assists the Manager of Adoption & Post-Permanency Well-Being in the annual adoption target negotiations with Community Based Care (CBC) lead agencies and monitoring of adoption related goals and performance on a monthly, quarterly, and annual basis.
Actively participates in Local Review Team (LRT) and State Review Team (SRT) staffing’s involving children, youth and young adults
from their region. May serve as the lead facilitator at the designation of the Director of Partnerships & Prevention. Serves as the regional lead for Interagency Collaboration and Partnership navigating barriers successfully and promoting positive outcomes for the children and families.

Qualifications:

• Bachelor's degree in business or related field (equivalent years of experience can substitute for education requirements) required.
• Bachelor’s degree in health and human services field preferred.
• 5+ years of experience in successfully developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives is required.
• 5+ years of experience in successfully overseeing operations and business activities to ensure they produce the desired results and are consistent with the overall organizational strategy and mission is required.
• 5+ years of experience in the health and human services field OR workforce field is preferred.

Knowledge, Skills, and Abilities:

• Critical Thinking
• Experience with FSFN, CCWIS, other child welfare related system
• Frequent travel within the region required
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Strong negotiating skills.
• Ability to present ideas in business-friendly and user-friendly language.
• Exceptionally self-motivated and directed.
• Superior analytical and problem-solving skills.
• Keen attention to detail.

Software Proficiency:

• Word
• Excel
• PowerPoint and Presentation Software
• Preferred not required: FSFN proficiency.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit www.mybenefits.myflorida.com

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit https://www.myflfamilies.com/

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended of voided, and you will be required to repay all benefits received depending upon the date of your retirement.

• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

• We hire only U.S. citizens and lawfully authorized alien workers.

• Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.