Job Description

NorthStar Memorial Group is seeking a dynamic Community Development Supervisor at San Jacinto Funeral Home and Memorial Park in Houston, TX Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

If you have always wanted the opportunity to build an incredible team in a recession proof and pandemic proof industry, the opportunity to make a lasting difference with the families in our community, all while being able to get paid what you are worth, this is the chance. This is a strong six-figure career with the opportunity to build a dynasty in a “whatever-it-takes” position that requires being available nights and weekends. We are not looking for someone that just wants to maintain the current team. We are looking for someone that excels with their personal sales and can effectively lead a high-performance team, while continuing to grow it to new levels.

Responsibilities

• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs: Example: Lead community outreach/ events, preplanning seminars at churches, non-profits, unions
• Hold daily meetings with sales advisors to ensure daily, weekly, and monthly goals are being met
• Meet personal sales performance requirements monthly. This is a selling position.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
• Ensure that all staff are trained on products and services, and understand what inventory and spaces are available
• Resolve customer complaints regarding sales and service
• Provide support to the sales team to help grow the success of the advisors and the company
• Observe and ride along with sales advisors prospecting and sales activities
• Certify advisors in the perfection of presentations
• Ensure daily prospecting occurs so that advisor’s pre-need sales presentations and sales results are meeting company minimum standards
• Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results

Requirements

• Ability to self-generate prospects and teach others to do the same
• Must be proficient using computers and computer applications
• Experience using a CRM to track and follow up on prospects/leads
• Two years sales experience is preferred
• One year leadership or management experience preferred
• High integrity, empathy, and a passion for helping others
• A strong desire to assist families while earning a competitive income
• Excellent communication and interpersonal skills
• Bilingual Preferred
• Valid driver's license with a clean driving record (included in background)
• Pre-employment background check

Benefits Include

• Unlimited Commission Potential
• Team Production Overrides
• Bonus Opportunities
• Comprehensive Benefits Package: Medical, Dental, Vision, 401(k), HSA and more
• Career Advancement Opportunities
• Paid Personalized Training
• Ongoing Support Throughout Your Career

Key Qualities We Seek at NorthStar:

• Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.
• Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.
• Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.