Job Description

Do you enjoy spending time in the community? Do you like to work on projects in a collaborative environment? Are you skilled at building relationships and leading a team?

If so, you could be the perfect candidate for our Community Development Officer role at ICCU!

ICCU’s mission is to help our members achieve financial success. As a Community Development Officer, you will be the face of our company among the community as you build relationships with the public, direct our Community Development team, and lead the planning and actualization of promotional and community events.

Responsibilities:

• Strong performer in department and meets membership goals.
• Generate leads and acquire new organizations within assigned industries through networking and cold calling.
• Actively seek opportunities for improving processes, methods, and products, streamline ideas while collaborating with the team.
• Build relationships with team members and coach them on sales strategies and membership focus to attain goals.
• Organizing of promotional and community events and attend them to facilitate their success.
• Ability to cross sell credit union products, hitting monthly new member and referral goals.
• Develop new relationships and enhance existing relationships, both internally and externally, to strengthen ICCU’s reputation within the community.
• Applies knowledge of CU products and services to effectively interact with all levels of management, team members, and members.
• Ability to manage multiple projects under pressure and work in a fast-paced environment.
• Strong time management skills and ability to meet deadlines and goals.
• Effectively partner and coordinate with other departments to deliver the full range of ICCU’s products and services and achieve strategic goals and vision of ICCU.
• Create a positive and upbeat sales culture while maintaining a flexible, adaptive vision for future modifications.
• Additional duties as assigned.

Qualifications:

Bachelor’s degree in relevant field preferred. 3-7 years’ experience required. Excellent communication, time management, independent and organizational skills required. Previous experience in marketing credit union products and services to outside companies and agencies preferred. Ability to develop business and economic growth for the credit union. Must have knowledge and experience in business and economic development. Professional appearance, Credit Union service/product knowledge, independent, self-directed worker. Ability to negotiate, influence, and collaborate to build successful relationships and results. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Ability to always maintain the confidentiality of Credit Union and member records.

Performance Standard:

Professional in appearance, attendance, quality, and quantity of work performed. Knowledge of all credit union functions, procedures, and policies. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.

Position Specific Additional Physical Requirements:

• Lifting 70-80 pounds (items include money machine, coolers, tables, and other miscellaneous equipment).
• Extensive local travel, this is a driving position and a company vehicle is provided.
• Adequate auto insurance for driving while conducting company business.
• Maintain a valid driver’s license.

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Standing on feet for long extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.