Ziply Fiber

Community Development Manager

Ziply Fiber  •  $49k - $81k/yr  •  Everett, WA (Onsite)  •  6 hours ago
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Job Description


Position
Title: Community Development Manager


Base Salary:

$48,750
to $81,250 annually DOE


Benefits:

Medical,
dental, vision, 401k, flexible spending account, paid sick leave and paid time
off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.


Ziply
Fiber is a local internet service provider dedicated to elevating the
connected lives of the communities we serve. We offer the fastest home
internet in the nation, a refreshingly great customer experience, and affordable plans
that put customers in charge.


As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.


Our Company
Values:


  • Genuinely Caring:

    We treat customers
    and colleagues like neighbors, with empathy and full attention.

  • Empowering You:

    We help customers
    choose what is best for them, and we support
    employees in implementing new ideas and solutions.

  • Innovation and Improvement:

    We
    constantly seek ways to improve how we serve customers and each
    other. 

  • Earning Your Trust:

    We build trust
    through clear, honest, human communication.


Job Summary


Ziply Fiber is
revolutionizing the internet experience with a major investment in Fiber
Internet network upgrades. As a Community Development Manager, you will play a
key role in driving brand awareness and fostering community relationships to
support our growth goals.


You’ll be the face of Ziply
Fiber, building connections between our brand and local communities. In this
role, you’ll collaborate with teams across Marketing, PR, Operations, and Sales
to develop and execute targeted marketing plans, engage with community leaders
and organizations, and organize impactful local events.


We’re looking for a
personable, passionate, and professional individual who thrives on building
relationships and creating a positive local presence. If you’re ready to make a
difference and help, bring reliable, high-speed internet to communities, we’d
love to have you on our team.


Essential Duties and Responsibilities:


The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.


Community Engagement and Relationship Building


·

Build
and maintain strong working relationships with community leaders.


·

Build a
positive, accessible presence within communities to foster trust and
engagement, positioning our brand as a committed, reliable, local partner.


·

Integrate
into key chambers of commerce or other community-based organizations to ensure
Ziply Fiber is part of the community.


·

Strong
ability to connect with diverse groups, from local business leaders to
customers, fostering trust and engagement.


Brand Awareness and Market Presence


·

Build
brand awareness and excitement for the brand in areas soon-to-be built with
fiber internet.


·

Identifying
the most effective and ROI efficient outreach opportunities in the territory.


·

Lead
efforts to obtain best internet awards from local publications that support our
mission to improve local connectivity and bring reliable, high-speed fiber
internet access to communities.


Event Planning and Community Activation


·

Planning
and preparing community-based events – local sponsorships, farmers markets,
grand openings, or other events.


·

Coordinate
ground-breaking, ribbon-cutting, and fastest city certification ceremonies to
mark key milestones, in collaboration with city officials, chambers and local
organizations to enhance visibility and generate positive local press.


·

Manage
logistics for these events, ensuring all necessary materials, branding, and
support are in place to create a polished, engaging experience.


Marketing Strategy and Cross-Functional Collaboration


·

Work
with other marketing team members on items needed to support the territory
sales.


·

Develop
and execute strategic marketing plans for local Ziply Fiber properties, as well
as recommending general marketing programs and local campaigns in close
collaboration with the demand & channel marketing team and key sales
counterparts.


·

Working
with demand and channel marketing leaders, create and execute asset marketing
materials and building specific marketing strategies.


Sales Support and Territory Growth


·

Support local sales teams by generating
customer leads, driving penetration of the internet products.


Other Duties


·

Performs
other duties as required to support the business and evolving organization.


Required Qualifications:


·

High school diploma or GED.


·

Minimum two (2) years of experience in sales,
marketing, event planning or related field.


·

Excellent customer service and communication
skills, both verbal and written,
adaptable to both internal and external audiences.


·

Aptitude for negotiation, persuasion, and business
acumen.


·

Highly motivated, determined, and target driven.


·

Comfortable addressing audiences of various sizes,
with experience presenting at community events, chamber meetings, and media
events.


·

Demonstrated
ability to organize, coordinate, and host events that engage community
stakeholders and enhance brand recognition.


·

Expert in time management and personal
organization.


·

Proficiency in Word, Excel, PowerPoint.


·

Ability
to quickly adapt to changing markets, communities, and priorities, while
maintaining focus on strategic objectives.


·

Must be
able to travel within assigned regions to maintain a local presence and attend
events as needed.


·

Must
have reliable transportation.


·

Must
have and maintain a valid driver’s license, auto insurance, and satisfactory
driving record.


·

Must complete a pre-employment drug screening.


Preferred Qualifications


·

Bachelor’s degree in a related field.


Knowledge, Skills, and Abilities:


·

Ability
to work independently and apply sound judgment and reasoning skills to a
variety of situations.


·

Ability
to multi-task and collaborate effectively with other personnel to meet
deadlines.


·

Strong
verbal and written communication, attention to detail, and organizational
skills.


·

Ability
to work within critical deadlines.


·

Ability
to adjust to rapidly changing priorities and schedules.


·

Ability
to provide excellent customer service.


Work Authorization


Applicants must be currently authorized to
work in the US for any employer. Sponsorship is not available for this
position.


Physical Requirements


The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.


Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 50+ pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.


Work Environment


Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.


At all times, Ziply Fiber must be your
primary employer. Unless otherwise prohibited by law, employees may not hold
outside employment nor be self-employed without obtaining approval in writing
from Ziply Fiber. In holding outside employment or self-employment, employees
should ensure that participation does not conflict with responsibilities to
Ziply Fiber or its business interests.


Diverse Workforce / EEO:


Ziply Fiber is
an equal opportunity employer. Ziply Fiber will consider all qualified
candidates regardless of race, color, religion, national origin, gender, age,
marital status, sexual orientation, veteran status, and the presence of a
non-job-related handicap or disability or any other legally protected status.


Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.


Ziply Fiber is a drug free workplace.

Ziply Fiber

About Ziply Fiber

At Ziply Fiber, we believe every part of our region deserves fast, reliable internet access, including rural and underserved areas that have been historically overlooked by internet service providers. Since we launched in 2020, we’ve been rebuilding and expanding our locally owned and operated, purpose-built fiber network to meet the demands of today and generations to come.

Industry
Telecommunications
Company Size
1,001-5,000 employees
Headquarters
Kirkland
Year Founded
2020
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