Job Description

Community Coordinator

Department: Admin

Employment Type: Full Time

Location: Kentwood, MI

Reporting To: Bernice Folkert

Compensation: $18.00 - $20.00 / hour

Schedule Full-time, 30-40 hours per week | Monday - Friday | 8am - 5pm
Department: Affordable Housing | Bailey's Grove

What You’ll Do:
In this role, you’ll be at the heart of our community—ensuring day-to-day operations run smoothly while creating a welcoming, supportive environment for residents. You’ll build strong relationships, respond to resident needs, and help maintain full occupancy by guiding the leasing process and connecting with prospective applicants. From coordinating resources to ensuring compliance with housing regulations, you’ll play a key role in both operational success and resident satisfaction. Your work will directly impact the quality of life within the community while helping us meet our financial and service goals.

Key Responsibilities

• Make day-to-day decisions to effectively run the community, responding promptly to resident needs.
• Develop and implement systems and guidelines for consistent and successful operations.
• Manage the leasing process in accordance with the resident selection policy to achieve and maintain 100% occupancy.
• Develop and pursue potential applicants to optimize occupancy levels.
• Manage and maintain the lead management database for the community, generating reports as needed.
• Build and maintain strong relationships with prospective and current residents, staff, vendors, and other professionals.
• Refer residents and their families to appropriate community resources to meet their needs.
• Collect and communicate resident rent responsibilities.
• Assist with inspections.
• Educate residents, staff, and visitors on emergency procedures.
• Attend mandatory events, including educational seminars and Fair Housing Compliance meetings.

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge & Expertise

• 2+ years of relevant work experience, or a Bachelor’s degree in a related field from an accredited institution.
• Experience in affordable housing property management.
• Knowledge of HUD, LIHTC, COS, and the affordable housing industry.
• Ability to provide excellent customer service and demonstrate strong work ethic.
• Proficiency in computer skills, including Microsoft Office Suite.

Job Benefits

• Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay –Instantly transfer your daily earnings.
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Mileage Reimbursement – Offered for work-related travel.

ACCESSIBILITY SUPPORT
Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org. BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYERBrio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.
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