Job Description

Your Opportunity

We are looking for a Community Infrastructure Liaison to join our Construction Team in our Cleveland office. This position will support the Cleveland Water Lead Service Program by engaging in a variety of field and customer service tasks. Our people are Stantec’s most valuable resource, and in joining our team you will be able to leverage your career experiences and expertise within a culture that values inclusion, celebrates shared success, and applauds ambition.

Stantec is at the forefront of the water industry, delivering thousands of projects for hundreds of communities globally. Our purpose is to conceive and develop the most impactful water projects that improve the health, quality of life and sustainability of the communities we live in and serve. From droughts to floods to sanitation systems, Stantec’s Water team designs fit for purpose solutions to all facets of the water infrastructure life cycle. We provide services related to water resources, reservoirs and dams, water supply, wastewater networks and treatment, flood mitigation and river basin management.

Your Key Responsibilities

• Prepare, document, and review Lead Service Line Replacement (LSLR) related work.
• Distribute water pitcher filter kits and water sample kits as instructed.
• Respond to customer inquiries about project resources and the LSLR process.
• Operate hydrants and valves safely.
• Collect water samples from hydrants.
• Serve as a community liaison to communicate project details.
• Inspect contractor performed work as it progresses to ensure standards are met.
• Engage in meetings with other staff.
• Provide essential support to ensure smooth operation.
• Organize and maintain construction documentation.
• Attend seminars and/or training classes.
• Maintain excellent client relations.
• Maintain a safe working environment.

Your Capabilities and Credentials

• Excellent verbal and written communication skills.
• Comfortable working in both the field and office environment.
• Ability to collaborate well with others in a team setting.
• Position will work in office and field setting. Visits construction sites and works in outside weather conditions.
• Proficiency in MS Office Suite.
• Must have a Valid Driver’s License

Education and Experience

• High School Diploma.
• Minimum of 1-2 years of experience is preferred but not required.

Typical office environment working with computers and remaining sedentary for long periods of time. Field work may include exposure to the elements including inclement weather.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

About Stantec

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible.

Communities everywhere share the need for clean water. And as they work to meet that need, they’re facing new, more complex challenges every day. Our water professionals collaborate to contribute innovative ideas, guided by scientific rigor and a vision for sustainable growth. Every day, we’re helping communities improve, reuse, and protect our world’s most precious resource.

Join our team to deliver transformational projects that will benefit future generations. Grow with us, H2O+U.