At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
Severn Trent's Communications Team are on the lookout for a 12-month fixed term contract, Regional Community Communications Officer.
We have one of the most ambitious capital investment programmes in the UK water sector and need to have an engaging team of Community Communications Officers to ensure we are using customer insight, local intelligence and appropriate means of delivering comms to our communities so we can successfully deliver projects that create resilient services, environmental improvement, and overall, a lasting benefit for the community for generations to come.
The role of a Regional Community Communications Officer is to keep in close contact with the communities in which we serve. We want someone who is close to the detail and can create a positive relationship and meaningful impact on the communities we have ongoing works in, before, during and after the works have happened. Whether it be customers, local businesses, councillors – anyone affected day to day by our important works, we want them to be aware of the importance of the services we provide and keep them in mind in our approach and planning, and make a catered, personalised communications experience for them.
You'll be based at our Head Office in Coventry but with frequent regional travel. With this being such a critical role, we’re looking for someone who can join us 37 hours a week, Monday to Friday.
You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home and regional face to face travel can bring. So, you'll usually find us in the office, out on site, and working from home is supported, when you need it.
The person doing this role will bring a wealth of the below experience:
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
Water is wonderful. Without it we’d be lost. With it, everything’s possible. For every toothbrush, for every loo flushed. For the hot showers, the cool drinks, the cups of tea. But it’s not just at the heart of our homes. It’s at the heart of everything; our schools, our businesses, our hospitals. Saving lives, helping communities thrive.
We’re Severn Trent, a diverse and amazing group of people who want to keep it that way. We bring you clean water and we take it away safely too. But it’s not just what we do. It’s how we do it: not just talking, but going over and above. Stepping up and rolling our sleeves up.
It’s because we care. Not only about our water but our corner of the country. And we care for our amazing people who make all this possible. Don’t just take our word for it; we’re a Glassdoor Top 50 Company – one of the best employers in the UK right now.
At Severn Trent, we do more, because we care.
