Retirement Villages Group Ltd

Community Co-ordinator

Retirement Villages Group Ltd  •  England, GB (Onsite)  •  26 days ago
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Job Description

As Community Co-ordinator, you’ll be the driving force behind our community engagement, events programming, and resident experience. You’ll support new residents in settling in, create and deliver an engaging activities calendar, and foster strong relationships within the village and wider local community. Your work will empower residents to remain independent, connected, and involved. This is is part-time role (30 hours per week, 4 days over 7) - with some shifts covering evenings and weekends.

Key Responsibilities

  • Lead a varied, inclusive program of activities and events aligned with resident interests and wellbeing
  • Welcome and support new residents to ensure a smooth transition into the community
  • Promote resident engagement through tailored communication and relationship-building
  • Act as a key point of contact for residents, families, and community stakeholders
  • Collaborate with the wider village management team to uphold exceptional service standards
  • Build strong connections with local partners, volunteers, and service providers
  • Support the hospitality team in delivering events that enhance the village experience
  • Continually evaluate and improve event outcomes and community services

What We’re Looking For

  • 3+ years' experience delivering excellent customer service or community engagement
  • A passion for people and building meaningful relationships
  • Strong communication and organisational skills
  • Resilience, empathy, and a proactive mindset
  • Ability to manage events, volunteers, and external stakeholders
  • Comfortable working both independently and as part of a team
  • Willingness to work flexibly, including occasional evenings or weekends
  • DBS check required
  • Emergency First Aid at Work qualification (training can be provided)

Why Join RVG?

We believe in the power of community and creating places where people can truly age well. Our culture is guided by values that reflect our commitment to sustainability, inclusivity, and excellence:


Age Well | One Team | Community | Keep Improving | Invest Wisely | Planet Positive

You’ll be joining a supportive, ambitious team with opportunities to grow and contribute meaningfully to residents’ lives every day.

Retirement Villages Group Ltd

About Retirement Villages Group Ltd

Our mission:

The UK’s population is ageing, fast, but the country cannot currently cope with the rising demand for active, independent later living. Too many people are therefore forced to live in inappropriate housing or move into care far too soon.

As a pioneer of later living in the UK we recognise the need. We have set out to create amazing, sustainable communities, connected to thriving local centres, breathing new life into urban and suburban neighbourhoods and country locations.

“Our mission is to create positive life choices for older people - built on community, wellbeing, and flexibility. We strive to support people to live their best lives for longer, while ensuring the planet, and our healthcare system, offer the same opportunities to future generations.“

Our story:

We have been a developer and long-term operator of housing-with-care communities since 1981. We built the first community of its kind in the UK at Elmbridge in Cranleigh, Surrey and today we operate 16 sites across the country with over 1500 self-contained homes.

In 2017, Retirement Villages Group was acquired by AXA IM Alts - Real Assets – a global leader in real asset investments and the leading real estate portfolio and asset manager in Europe – on behalf of their clients to provide long-term, sustainable investment in retirement living.

Supported by AXA IM Alts we have ambitious plans to deliver over 5,000 new homes across over 40 new sites in the next ten years making appropriate housing more accessible to a wider group of older people.

We're hiring! Visit our jobs page on LinkedIn or the careers page on our website for more information: https://www.retirementvillages.co.uk/about-us/careers/

Industry
Real Estate & Property
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
1981
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