Job Description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

OF POSITION

Responsible for providing supports and services to clients with mental health and/or substance use disorders and their families, primarily in the client’s natural environment, to facilitate the achievement of personal growth and recovery goals. This includes providing individual and group therapeutic interventions using an integrated health approach that supports mental health and substance use recovery, skill building, and the identification and use of natural supports and community resources. Responsibilities also include assisting with assessment and personal growth planning, linking clients to appropriate behavioral health and substance use services, advocating on their behalf, providing ongoing support, monitoring the effectiveness of services, and delivering crisis intervention services as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assists clients with developing their Wellness Recovery Action Plan (WRAP). Provides wellness consultation. Works in consultation/collaboration with clients, family members and other providers to implement plan.
• Provides assertive outreach, advocacy, support and follow-up to assigned clients. Documents all outreach attempts and ensures all services/ outreaches indicated in the personal growth plan are provided in accordance with identified frequency.
• Provides ongoing case management services for assigned service recipients, including but not limited to assessment, planning, linking, monitoring, referral and advocacy.
• Assists clients with specific, identified physical health conditions and needs to connect and collaborate with primary care, specialty care & other care delivery systems, provide coaching to promote understanding of disease states and how to self-manage symptoms, reduce the impact of key illnesses that result in shortened life expectancy and quality of life, encourage better health habits through education, directly address basic physical health care needs in conjunction with psychiatric care, enrich services to focus on whole health, otherwise support each client on their journey to improved health goals.
• Provides transportation assistance to help clients achieve and maintain wellness goals and initiatives.
• Assists client in building a natural support team. Integrates natural community supports/resources, for any and all life domain area(s) identified as needing improvement, into the personal growth planning process and service delivery process. When clinically indicated, serves as representative payee and assists client in learning budgeting and money management skills. Coordinates with primary healthcare provider and documents integrated care with physical health care provider in the clinical record.
• Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services. Identifies and reports all Critical Incidents according to Centerstone policy.
• Attends staff meetings, clinical staffings, and other internal meetings as assigned. Participates on committees as assigned, including quality assurance functions. Maintains appropriate communication with other employees and work as an effective member of treatment team. Utilizes supervisor, clinical on-call and Ethics Review team appropriately and when indicated/required.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Skill in customer service/experience techniques
• Skill in problem-solving
• Knowledge of role and function of various community resources.

QUALIFICATIONS

Education Level

Bachelor’s degree required or Mental Health Professionals (five years of paid experience in mental health field) with a high school diploma may be considered in place of education requirement upon approval.

Years of Experience

N/A

Certification/Licensure

Valid driver’s license, safe driving record

PHYSICAL REQUIREMENTS

Task Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

#ILFEB2026WK3

Time Type:

Full time

Pay Range:

$18.20--$25.50

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.