Job Description

As a Community Manager, you will manage a portfolio of homeowner’s associations, build strong relationships with your boards of directors, and provide them with trusted guidance. This role requires a balance of financial expertise and excellent interpersonal skills to help communities thrive. Our managers are supported internally by teams of specialists dedicated to assisting both you and the communities we serve.

What You'll Do Here

• Maintain open and proactive communication with the board of directors and homeowners.
• Guide the board in making informed financial decisions, including preparing and presenting budgets.
• Analyze monthly financial reports and create variance reports to ensure transparency and accuracy.
• Generate and present monthly management reports to the board.
• Coordinate and oversee maintenance projects, working closely with vendors and contractors.
• Ensure daily operations of your community run smoothly and efficiently.
• Regularly attend board meetings as well as internal meetings.
• Supervise administrative and maintenance staff (if applicable).
• Manage short- and long-term objectives and goals of the HOA.
• Develop and recommend the annual operating budget and mid-year forecast in collaboration with HOA committees.
• Recommend and oversee third-party service providers and contractors.
• Provide recommendations for aesthetic, maintenance, and safety improvements to the community.
• Engage with HOA committees such as Finance, ARC, Infrastructure, Landscaping, Marine, and Security, providing guidance to drive excellence.
• Supervise the on-site work order process (if applicable).
• Work closely with external professionals, including engineers, attorneys, insurance professionals, and construction management firms.
• Ensure emergency preparedness and consistent execution of storm management protocols.
• Perform additional job functions as assigned, including direct oversight of on-site staff.

Qualifications

• Proven ability to build strong relationships with clients and vendors.
• Strong proficiency in learning and using new technology.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Experience reviewing and analyzing financial reports.
• Familiarity with HOA insurance policies and risk management.
• Understanding of contractual bidding processes and vendor negotiations.
• Knowledge of proper meeting procedures and governance for HOA boards.
• Ability to develop and maintain a comprehensive working budget.

Preferred Education, Licensing, and Experience:

• 1-2 years of experience in HOA management (strongly preferred).
• CAI designation(s) strongly preferred.
• Associate degree or higher preferred.

Salary & Benefits:

The salary range for this position is $45,000 - $60,000 annually, determined by the candidate’s qualifications and will be further discussed during the interview process.

The compensation package includes:

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans
• 401(k)
• Life Insurance
• Short-term & Long-term Disability
• Accident & Critical Illness coverage
• Employee Assistance Program
• Bonus opportunities (to be discussed in the interview)
• Cell phone stipend
• Business mileage reimbursement